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Project Management That Works Real-World Advice on Communicating, Problem-Solving, and Everything Else You Need to Know to Get the Job Done

ISBN-10: 0814409881
ISBN-13: 9780814409886
Edition: 2008
List price: $24.95 Buy it from $7.70
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Description: "Project Management That Works helps you deal with the reality of unreasonable deadlines and difficult projects and shows you how to accomplish their goals without alienating your executive sponsors or the team working under you. Author Rick Morris  More...

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Book details

List price: $24.95
Copyright year: 2008
Publisher: Amacom
Publication date: 8/18/2008
Binding: Hardcover
Pages: 240
Size: 6.00" wide x 9.25" long x 1.25" tall
Weight: 1.100
Language: English

"Project Management That Works helps you deal with the reality of unreasonable deadlines and difficult projects and shows you how to accomplish their goals without alienating your executive sponsors or the team working under you. Author Rick Morris and Brette McWhorter Sember teach managers how to have a conversation with key project team members. While many books will teach the theory or discuss ideas, very few combine theory with practical data gathering and teach how to turn the data into real results. This book will show you how to get the appropriate data and use it to support everything you know is supposed to happen, but can't see how to get done. Through the authors' seasoned guidance, you will learn the fundamentals of good project management." "This is a true insider's guide that will teach you the skills you really need on the job that often aren't part of the project management curriculum. It will enable you to make positive change - no matter how insurmountable the challenges seem."--BOOK JACKET.

Brette McWhorter Sember, J.D. (Clarence, NY), is the author of the children?s book Quiz Book 3: Three Times the Fun. Ms. Sember has also taught an online course for Barnes and Noble University called Responsible Credit Card Spending. The mother of two children, ages nine and fifteen, Ms. Sember is a member of the Society of Children?s Book Writers and Illustrators (SCBWI). A former attorney, she also has had extensive experience working with children in her role as law guardian in four counties in New York.

List of Tables and Figures
Acknowledgments
Introduction
Understanding Yourself
DISC Profile
Fostering Communication
Responding to Types
Working Through Weakness
Communicating on All Levels
Determining Sponsor Styles
Delivering Information
Crafting the Message
Team DISC Profiles
Adjusting the Message
Proper Communications Management
Communications Documents
Be Trustworthy
Coping with Questions
Qualifying the Question
Don't Lie!
Dealing with Fear
Admitting You Are Wrong
How to Fix Things If you Haven't Told the Truth
Sometimes It Can't Be Fixed
Turning Around Failing Projects
How to Spot a Project That Is on Its Way Down
Someone Isn't Being Heard
Watch the Ego
When It's Wrong, It's Wrong
Stopping a Project Before It Starts
"It Is What It Is"
How to Assess the Current Situation and Create an Action Plan That Works
Defining the Word Done
Definition of Done in Project Management
Team Building with the Word Done
How Done Can Set Proper Expectations
Lack of Historical Information
Creating Lessons Learned
Application of the Iron Triangle (Triple Constraint)
What Is the Iron Triangle?
Why the Triangle Works
How to Implement the Triangle
Use the Triangle for Discovery and Scoping
Why the Triangle Shouldn't Be Used for Project Success
PERT Methodology in Project Planning
What Is PERT?
PERT for Time Estimation
How to Factor Risk into the Equation
Create a Work Breakdown Structure for PERT
Examples of PERT in Action
Customer Focus Starts with Great Requirements
Characteristics of Good Requirements
Functional Requirements Versus Technical Requirements
Who Is the Real Customer?
Work Breakdown Structure Dictionary
Do Not Sacrifice Your Team at Any Cost!
The Importance of the Team Relationship
How to Build an Effective Team Relationship
Internal Team Satisfaction
Team Building and Conflict Resolution
100 Percent/10 Percent Rule
How a Team Can Become Overburdened
Interacting with Requestors to Avoid Overburdening
Dealing with Mandated Dates
Myths About Status Meetings
Understanding the Purpose of Meetings
Should There Be a Meeting?
Are Your Meetings Effective?
Setting Up a Successful Meeting
Important Rules for Meetings
How to Get a Meeting Back on Track
A Big Meeting Faux Pas and Myth
The Team Morale Killer
How to Close a Meeting Successfully
Patriots and Scuds
Dealing with Patriots and Scuds
Understand Your Own Missiles
Understanding Missiles
Using Patriots
Using Scuds
Missiles in Public
Missiles in Corporate Culture
Always Have an Escape Strategy
A Real Risk Assessment
Why Risk Is Important
The Risk Process
Why People Are Opposed to Risk Management
Dynamic Risk Assessment
The Beginning of the Transformation
The Evolution of the Risk Assessment
The Final Product
Involving the Team
How to Put Risk in a Project Plan
Thirteenth Floor Principle
Parkinson's Law
Murphy's Law
Putting Risk in a Project Plan
Presenting Risk to the Sponsor
Presenting Risk to the Team
Using Risk
Data Rules All!
Collecting Data
Mining Data from Lessons Learned
Making Emotional Conversations Unemotional
"Drop Everything" Does Not Mean Drop Everything!
Using Data in Conflict Situations
Countering Data That Is Harmful to the Project
Project Manager: The Strategic Resource
Needing the Data
Strategic Positioning of Project Management
What CIOs Need to Know
What PMs Need to Provide
Software Assistance with Governance
The Proactive Approach
Making Positive Change to Your Corporate Culture
How Corporate Culture Affects Project Management
Understanding and Analyzing Corporate Culture
What to Do When You Can't Change or Affect Corporate Culture
How to Obtain Executive Sponsorship
What to Do When Executive Sponsorship Is Not as You Hoped
How to Get Your Sponsor Motivated and Interested in Your Project
Conclusion
Glossary
Index
About the Authors

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