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Manager's Guide to Coaching Simple and Effective Ways to Get the Best Out of Your Employees

ISBN-10: 0814409822
ISBN-13: 9780814409824
Edition: 2008 (Guide (Instructor's))
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Description: To stay on top, companies need to do more than just tread waterthey need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee  More...

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Book details

List price: $16.95
Copyright year: 2008
Publisher: Amacom
Publication date: 4/2/2008
Binding: Paperback
Pages: 240
Size: 5.75" wide x 8.75" long x 0.75" tall
Weight: 0.792
Language: English

To stay on top, companies need to do more than just tread waterthey need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of them have the timeor the knowledgeit takes to do it successfully. Brian Emerson and Ann Loehr have spent years showing some of the countrys top companies how to develop their most promising employees. Now in this helpful manual they guide managers through every step of the coaching process, from problem solving to developing accountability. Readers will discover: the top 10 tips every manager should know before he starts to coach how to handle difficult conversations, conflicting priorities, and problem team members how to hold follow-up meetings after goals and priorities have been set sample questions they can adapt to various situations examples of common problems and how they can use coaching to address them. Clear, practical and straightforward, this is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.

Acknowledgments
Getting the Best from Employees
The Success Equation
Using This Book to Coach Successfully
The What, Why, and When of Coaching
What Is the Tool of Coaching?
Coaching versus Therapy
When to Coach and When Not to Coach
To Coach or Not to Coach-Case Studies
How to Coach and W.I.N. B.I.G.!
The Coaching Process
Coaching Questions
The W.I.N. B.I.G. Coaching Formula
Coaching Frequently Asked Questions
The Tenets of Coaching
Coaching Mindset
Coaching Actions
Coaching Tricks of the Trade
The Seven Tenets of Coaching Mindset
The Seven Tenets of Coaching Actions
The Seven Tenets of Coaching Tricks of the Trade
How Do I Use This Book?
Using This Book as a Resource to Coach Employees and Colleagues
Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching
Using This Book as a Tool to Coach Yourself
W.I.N. B.I.G. Questions for Specific Coaching Situations
Interpersonal Problems
Motivation
Time Management
Dealing with Conflict
Clarifying Goals
(Lack of) Available Resources
Developmental Opportunities
Life Balance
Conflicting Priorities
Delegation
Increasing Confidence
W.I.N. B.I.G. Questions for Any Coaching Situation
Wonder about Root Cause-Discovery
Investigate Wants-Vision
Name Possible Solutions-Problem Solving
Build a Plan-Action
Insure Action-Accountability
Give Affirmation-Validate
Index
About the Authors

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