First-Time Manager

ISBN-10: 0814408214
ISBN-13: 9780814408216
Edition: 5th 2005 (Revised)
List price: $17.95
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Description: Complete but concise, this book covers essential management topics, from managing time and stress, to motivating and counseling employees. The fifth edition, completely updated and expanded, gives readers the crucial information they need on all the  More...

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Book details

List price: $17.95
Edition: 5th
Copyright year: 2005
Publisher: Amacom
Publication date: 3/18/2005
Binding: Paperback
Pages: 240
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.792
Language: English

Complete but concise, this book covers essential management topics, from managing time and stress, to motivating and counseling employees. The fifth edition, completely updated and expanded, gives readers the crucial information they need on all the fundamentals of the job.

Preface
Acknowledgments
Introduction
So You're Going To Manage People
The Road to Management
Starting Out
Building Trust and Confidence
Showing Your Appreciation
Being an Active Listener
The New Manager's Job and Pitfalls to Avoid
Dealing with Your Superiors
Choosing a Managerial Style of Your Own
Building Team Spirit
Tackling Your New Duties
Managing Problem Employees
Hiring and Interviewing
Training Team Members
Managing Change: Dealing with Resistance
Disciplining the Employee
"Oh My God, I Can't Fire Anyone!"
Having a Legal Awareness
Working with People and Building Relationships
No Secrets
The Human Resources Department
The Current State of Loyalty
Is There Such a Thing as Motivation?
The Generation Gap
Job Descriptions, Performance Appraisals, and Salary Administration
Writing Job Descriptions
Doing Performance Appraisals
Salary Administration
Improving and Developing Yourself
Having Emotional Intelligence
Developing a Positive Self-Image
Managing Your Own Time
The Written Word
The Grapevine
Your Best Friend: Delegation
A Sense of Humor
Managing, Participating in, and Leading Meetings
Taking Center Stage: The Role of Public Speaking in Your Career
The Complete Person
Coping with Stress
Having Balance in Your Life
A Touch of Class
Conclusion
Index

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