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| Preface | |
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| Key Features | |
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| Rationale | |
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| Course Applications | |
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| Acknowledgments | |
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| Foundations | |
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| Scientific Inquiry | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Qualitative and Quantitative Research | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Stages of Doing Case Study Research | |
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| Setting the Stage | |
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| What Has Been Studied Using Case Study Research? | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Determining What We Know | |
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| How to Do a Literature Review | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Selecting a Design | |
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| Relations Between Design and Method | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Gathering Information from Interviews | |
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| Illustration from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Gathering Information from Observations | |
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| Design Illustrations | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Gathering Information from Documents | |
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| Authenticity of Documents | |
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| Questions to Answer When Gathering Information from Documents | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Summarizing and Interpreting the Information | |
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| Design illustration: Thinking About Method | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Reporting Findings | |
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| How to Synthesize Findings | |
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| Design Illustration | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Confirming Case Study Findings | |
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| Illustrations from Practice | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Putting it all Together | |
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| Preparing Proposals for Case Study Research | |
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| Introduction | |
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| Review of Literature | |
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| Method | |
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| Supporting Materials | |
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| Frequently Asked Questions About Research Proposals | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Disseminating Case Study Research | |
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| Introduction | |
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| Method | |
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| Results | |
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| Discussion | |
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| Content Review | |
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| Activities and Applications for Prospective Researchers | |
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| Epilogue | |
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| Glossary | |
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| References | |
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| Annotated Bibliography | |
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| Index | |
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| About the Authors | |