Senior Living Communities Operations Management and Marketing for Assisted Living, Congregate, and Continuing Care Retirement Communities

ISBN-10: 0801887186
ISBN-13: 9780801887185
Edition: 2nd 2007
List price: $81.00 Buy it from $44.49
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Description: The demand for residential communities for seniors rises as the U.S. population continues to age. This growth means that new administrators and staff members often are learning by trial and error the complicated task of delivering high-quality and  More...

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Book details

List price: $81.00
Edition: 2nd
Copyright year: 2007
Publisher: Johns Hopkins University Press
Publication date: 11/14/2007
Binding: Paperback
Pages: 360
Size: 8.50" wide x 11.00" long x 0.75" tall
Weight: 1.826
Language: English

The demand for residential communities for seniors rises as the U.S. population continues to age. This growth means that new administrators and staff members often are learning by trial and error the complicated task of delivering high-quality and consistent services to elderly persons. While many new facilities have been successful, others have been plagued by a variety of administrative and financial difficulties. Senior Living Communities remains the definitive guide to managing these facilities. In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations. From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.

Helen M. Shields, M.D., FACP, AGAF, is a professor of medicine at Harvard Medical School and a gastroenterologist at Beth Israel Deaconess Medical Center. She received the Best Preclinical Instructor Award from the Harvard Medical School's 2004 and 2007 graduating classes and the Harvard Medical School Faculty Prize for Excellence in Teaching in 1999 and 2008.Benjamin W. Pearce is President and Chief Executive Officer of Potomac Homes Corporation.

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