Human Competence Engineering Worthy Performance

ISBN-10: 0787996157
ISBN-13: 9780787996154
Edition: 2007
List price: $69.00 Buy it from $67.25
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Description: "Human Competence stands not only as a tribute to Tom's genius but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations."--Dick  More...

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Book details

List price: $69.00
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 8/12/2013
Binding: Hardcover
Pages: 416
Size: 6.00" wide x 9.25" long x 1.25" tall
Weight: 2.002
Language: English

"Human Competence stands not only as a tribute to Tom's genius but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations."--Dick Lincoln, Centers for Disease Control "Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist's foundation. Read it with zest, but read it with the intent of learning as much as you possibly can."--Odin Westgaard, Hale Associates "Tom's work has given me the framework to help others in a powerful way-it is a big part of my message of respecting and valuing people at work."--Elizabeth Guman, Performance Insights "Human Competence is a must read for anyone wishing to become a true performances improvement professional."--Peter Dean, University of Tennessee at Knoxville "Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time." --Ogden Lindsley, Behavior Research Company "Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT."--Rob Foshay, TRO Learning, Inc.

Preface
Acknowledgments
The Leisurely Theorems
A Leisurely Look at Worthy Performance
Measuring Human Competence
The Behavior Engineering Model
Models of Performance Analysis
The Performance Matrix
Troubleshooting Performance
Policies, Strategies, and Tactics
Information and Competence
Knowledge Policy at Work
Knowledge Policy at School
Knowledge Strategies and Tactics
Motivation and Human Capital
Theoretical Considerations
Performance Engineering in Perspective
Appendix: An Application of Performance Engineering
Index
Case History Index

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