Beyond E-Learning Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance

ISBN-10: 0787977578
ISBN-13: 9780787977573
Edition: 2006
List price: $40.00 Buy it from $3.00
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Description: Is e-learning just a flash in the pan, or a viable strategy for organisational learning? Rosenberg shows that real performance and learning happens through a range of strategies, and he provides a roadmap to integrating training, e-learning,  More...

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Book details

List price: $40.00
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 12/2/2005
Binding: Hardcover
Pages: 400
Size: 6.50" wide x 9.50" long x 1.50" tall
Weight: 1.342
Language: English

Is e-learning just a flash in the pan, or a viable strategy for organisational learning? Rosenberg shows that real performance and learning happens through a range of strategies, and he provides a roadmap to integrating training, e-learning, knowledge management and performance support to achieve success.

List of Illustrations
Foreword
Acknowledgments
Introduction: Getting the Most from This Book
Beyond E-Training
Myths and Warning Signs
Overpromised and Underdelivered
Is the Glass Half-Empty or Half-Full?
The Myths of E-Learning
Don't Call Them Learners!
Warning Signs
Rethinking E-Learning at H-E-B Grocery
Putting E-Learning in the Context of an Overall Training Strategy
In the Land of E-Learning Myths: A Knight's Tale
Learning, E-Learning, and the Smart Enterprise
The Smart Enterprise
Training's Role and Limitations
How Smart Enterprise Thinking Changes the Nature of E-Learning
Molex Learns to Use Technology to Learn
The Smart Enterprise Framework
Learning Decisions and Disruptions!
Beyond the Classroom
Building a Learning and Performance Architecture
Blended Learning: The Good and the Bad
The Learning and Performance Architecture
Redefining E-Learning
True Blended Learning
Going Beyond Sales Training at Cingular Wireless
How Mastery Levels Have an Impact on Learning and E-Learning Strategies
Be an Architect, Not a Bricklayer
Technology for E-Learning-and Beyond
Knowledge Management in Action
How Is Knowledge Management Used and Abused?
Course-Centric Versus Knowledge-Centric Viewpoints
Knowledge Management Applications
Knowledge Management Benefits
Building Knowledge Repositories
Bristol-Myers Squibb Gets High Value Out of People-Centric, Low-Tech KM
KM in a Decentralized Company: The DiamondCluster Experience
The Knowledge Management Development Framework
A Team Approach to Knowledge Management
Who Owns Knowledge Management?
Learning Through Online Collaboration
Communities
Unilever Uses Online Communities to Develop Leaders
Knowledge Networks
Collaboration Technologies
Finding "Birdman"
Working with Experts and Expertise
Pinging Experts at Accenture with Instant Messaging
Opportunities for Learning and E-Learning
The Case for Learning Communities
Learning and Performance in the Context of Work
Electronic Performance Support
Performance-Centered Design
Integrating Learning into Work
IBM Integrates Learning into the On-Demand Workplace
Embracing New Opportunities
The Business Singularity
True Telecom's Story
Introducing True Telecom
Evaluating True Telecom's Solution
Scaling True Telecom's Solution
Integrating Workplace Learning and Performance Solutions with Existing Training Programs
Impact on Your Training Program
Learning Evaluation: So Much Talk, So Little Meaning
Beyond Learning
Making the Change Happen, and Making It Stick
The Importance of Change Management
Change Management Success Factors
From Awareness to Understanding to Preference
Seeing Learning Differently
Championing Learning
Picking the Right Sponsors
Leading Your Organization to Change the Way It Learns
Governance
If We Build It, Will They Come?
Is E-Learning Underhyped?
From E-Learning to Learning to Performance
Nonlearning Approaches to Performance Improvement
Analyzing Performance
Way Beyond E-Learning: Revisiting the Smart Enterprise Framework
The Road Traveled
Four Underlying Principles for Moving Forward
Don't Make the Mistake the Railroads Made
Afterword: E-Learning: Advancing Toward What Will Be
Nine E-Learning Warning Signs
Knowledge Management Features, Functionalities, and Challenges
Collaboration Technologies
Primary Knowledge Management Development Activities
Sample Change Management and Communications Plan
E-Learning Readiness Assessment: Executive Team Alignment
Additional Resources
About the Author
Index

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