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| Tables, Figures, and Exhibits | |
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| Preface | |
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| Acknowledgments | |
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| Why Trust Matters | |
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| Meaning Well | |
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| Doing Well | |
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| Trust and Schools | |
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| Putting It into Action | |
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| Key Points About Why Trust Matters | |
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| Questions for Reflection and Discussion | |
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| What Is Trust? | |
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| Defining Trust | |
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| Trust and Hierarchy | |
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| Putting It into Action | |
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| Key Points About Defining Trust | |
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| Questions for Reflection and Discussion | |
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| Cultivating Trust | |
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| Initial Trust | |
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| Factors That Influence Developing Trust | |
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| Authentic and Optimal Trust | |
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| Putting It into Action | |
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| Key Points About Cultivating Trust | |
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| Questions for Reflection and Discussion | |
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| Betrayal | |
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| The Anatomy of a Betrayal | |
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| The Keep-the-Peace Principal | |
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| A Debilitating Culture of Distrust | |
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| Putting It into Action | |
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| Key Points About Betrayal | |
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| Questions for Reflection and Discussion | |
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| Revenge | |
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| The Overzealous Reformer | |
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| A Culture of Control | |
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| Putting It into Action | |
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| Key Points About Revenge and a Culture of Control | |
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| Questions for Reflection and Discussion | |
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| Teachers Trusting One Another | |
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| Building a Professional Community at Brookside | |
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| Faculty Trust in Colleagues | |
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| The Payoffs of Faculty Trust | |
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| Putting It into Action | |
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| Key Points About Teachers Trusting One Another | |
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| Questions for Reflection and Discussion | |
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| Fostering Trust with Students and Parents | |
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| Earning Student and Parent Trust | |
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| Faculty Trust in Students and Parents | |
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| Putting It into Action | |
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| Key Points About Fostering Trust with Students and Parents | |
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| Questions for Reflection and Discussion | |
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| Restoring Trust | |
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| Repairing Broken Trust | |
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| Factors That Facilitate Restoring Trust | |
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| A Context for Repairing Trust | |
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| Putting It into Action | |
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| Key Points About Restoring Trust | |
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| Questions for Reflection and Discussion | |
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| Becoming a Trustworthy Leader | |
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| Trustworthy School Leadership | |
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| Successful Schools | |
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| Putting It into Action | |
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| Key Points About Becoming a Trustworthy Leader | |
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| Questions for Reflection and Discussion | |
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| Appendixes | |
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| Measures of Trust in Schools | |
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| Guide to Principals for Presenting Results of the Trust Surveys to Your Faculty | |
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| Study Participants | |
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| Directions for Future Research | |
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| References | |
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| About the Author | |
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| Index | |