Encouraging the Heart A Leader's Guide to Rewarding and Recognizing Others

ISBN-10: 0787964638
ISBN-13: 9780787964634
Edition: 1999
List price: $18.95 Buy it from $1.39
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Description: Jim Kouzes and Barry Posner reflect upon one of the most elusive aspects of leadership caring and offer readers a deeper understanding of how and why it works. They extend a set of principles, practices and examples that show how to energize people  More...

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Book details

List price: $18.95
Copyright year: 1999
Publisher: John Wiley & Sons, Incorporated
Publication date: 2/6/2003
Binding: Paperback
Pages: 240
Size: 5.25" wide x 8.50" long x 0.75" tall
Weight: 0.594
Language: English

Jim Kouzes and Barry Posner reflect upon one of the most elusive aspects of leadership caring and offer readers a deeper understanding of how and why it works. They extend a set of principles, practices and examples that show how to energize people to excel and then reach for even greater heights.

Introduction
The Heart of Leadership
The Seven Essentials of Encouraging
The Encouragement Index
The First Essential: Set Clear Standards
The Second Essential: Expect the Best
The Third Essential: Pay Attention
The Fourth Essential: Personalize Recognition
The Fifth Essential: Tell the Story
The Sixth Essential: Celebrate Together
The Seventh Essential: Set the Example
Finding Your Voice
150 Ways to Encourage the Heart
Notes
Acknowledgments
The Authors
Index

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