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Collaborative Work Systems Fieldbook Strategies, Tools, and Techniques

ISBN-10: 0787963755
ISBN-13: 9780787963750
Edition: 2003
List price: $55.00 Buy it from $3.00
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Description: This resource provides a fieldbook for practitioners who deal with the struggles and challenges in designing and implementing collaborative work systems. As a reference, it can be used for browsing and reflection, and employs a variety of approaches  More...

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Book details

List price: $55.00
Copyright year: 2003
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/20/2003
Binding: Paperback
Pages: 704
Size: 8.00" wide x 9.50" long x 1.25" tall
Weight: 2.794
Language: English

This resource provides a fieldbook for practitioners who deal with the struggles and challenges in designing and implementing collaborative work systems. As a reference, it can be used for browsing and reflection, and employs a variety of approaches to organizational change and development.

List of Figures, Tables, and Exhibits
Preface for the Collaborative Work Systems Series
Acknowledgments
Preface
Introduction and Framework for the Fieldbook
Strategy and Goal Setting
Critical Success Factors in Team-Based Organizing: A Top Ten List
The Search Conference: A Participative Planning Method That Builds Widespread Collaboration
The Transformation Grid: A Framework for TBO Conversions
Chartering Your Team for Peak Performance
Return on Teaming Initiative (ROTI): Measuring Teaming Outcomes to Optimize Their Performance
ROI and Strategy for Teams and Collaborative Work Systems
Leadership and Organizational Culture
Side-by-Side Leaders Promote Breakthrough Results
Team Accountability: A Leadership Responsibility
Sustaining Leadership Teams at the Top: The Promise and the Pitfalls
Developing and Assessing a Climate for Creativity in Virtual Teams
Alignment: The Key to Collaborative Work Systems
Structure and Overall Design
Accelerating Organization Design: Choosing the Right Approach
Creating a Collaborative Work System in an Engineering Department
Real Collaboration Requires Power Sharing: The Participative Design Approach
The Participative Design Workshop and Its Variations
Gaining Commitment to High Performance Work Systems: John Deere Case Study
Developing Team-Based Support Systems: Conceptual Overview and Strategic Planning Workshop
Work Processes and Communication Systems
The CAIRO Tool: A Tool for Defining Communication Patterns and Information Flow
Managing Intergroup and Interdepartmental Conflict to Improve Collaboration
Learning and Communicating About Collaboration in Dispersed Teams
Making Space for Communities of Practice: Creating Intellectual Capital Through Communicative Action
How to Effectively Communicate Virtually: Lessons from Case Studies of Virtual Teams
Human Resource Processes
Team Member Selection: "Tell Us About a Time When..."
The Team Excellence Award Program: Recognizing Successful Team Problem Solving and Process Improvement
A Problem-Solving Training Program for Groups of Service Engineers: A Case Study
Creating and Measuring Ways to Win Together
Keeping Teams Afloat: Critical Coaching Competencies in Today's Team-Based Organizations
A Web-Based Electronic Performance Support System for Managers
Individual, Interpersonal, and Team Competencies and Skills
UATTRA Performance Assessment for Fast Formed Teams
Building and Using Virtual Learning Environments
The Dynamics of Conflict Resolution
Increasing Collaboration Success Through New Meeting Behavior
A Tool Approach to Forgotten Team Competencies
Balancing Skills for Collaboration with Individual Development
Conclusion: Reflecting on the Lessons Learned
References
About the Series Editors
About the Book Editors
About the Contributors
Index

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