IT Consultant A Commonsense Framework for Managing the Client Relationship

ISBN-10: 0787951730
ISBN-13: 9780787951733
Edition: 2000
Authors: Rick Freedman
List price: $55.00
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: Become a successful information technology consultant! This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet  More...

what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Periodic Table Online content $4.95 $1.99
Add to cart
Study Briefs
Writing a Scientific Report Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $55.00
Copyright year: 2000
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/17/2000
Binding: Paperback
Pages: 288
Size: 8.50" wide x 9.75" long x 1.25" tall
Weight: 1.848
Language: English

Become a successful information technology consultant! This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet your client's business needs. Using an organized, common sense approach based on his 15 years experience as an IT consultant, Rick Freedman presents this landmark method for partnering with clients, collecting and analyzing data, creating recommendations, and delivering business benefits to clients. You'll learn how to: Develop rewarding and mutually beneficial client relationships Help clients visualize the end product of IT systems consulting projects Negotiate projects that have clear goals, specifications, budgets, and schedules Market proposals to executives, managers, and users Plus, the accompanying CD-ROM provides you with customizable job aids for use in your own work. Never again will you be simply a "technician-for-hire." Whether you're a newcomer to consulting or a seasoned professional, The IT Consultant provides you with a blueprint for developing your advisory skills, providing quality services, and building successful client relationships.

Preface
The Profession of Consultingp. 1
The Business of Advicep. 5
The IT Consulting Skill Setp. 15
The IT Consulting Frameworkp. 25
Approach the Clientp. 31
Negotiate the Relationshipp. 47
Visualize Successp. 65
Understand the Client's Situationp. 79
Design Solution Optionsp. 107
Collaborate to Select Solutionsp. 143
Deliver Business Resultsp. 153
Developing Superior Consulting Skillsp. 183
Delivering the Full Valuep. 185
Troubleshooting the Consulting Relationshipp. 203
A Blueprint for Developmentp. 209
Conclusionp. 221
Sample Request for Proposal: CapState Chemical Corporation Relocation Projectp. 227
Sample Proposal: Superior Systems Proposal for CapState Relocation Projectp. 233
Sample Communication Plan: Superior Systems Communication Plan for CapState Relocation Projectp. 243
Sample Project Plan: CapState Relocation Project Planp. 249
Bibliographyp. 253
Indexp. 257
About the Authorp. 273
About the CD-ROMp. 274
Table of Contents provided by Blackwell. All Rights Reserved.

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×