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| The National Academic Advising Association | |
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| Preface | |
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| The Authors | |
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| Foundations of Academic Advising | |
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| Historical and Philosophical Foundations for Academic Advising | |
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| Use of Theory in Academic Advising | |
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| Current Practices in Academic Advising | |
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| Ethical Considerations and Obligations | |
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| Legal Issues in Academic Advising | |
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| Student Diversity and Academic Advising | |
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| Academic Advising and Today's Changing Students | |
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| Advising Students at Different Educational Levels | |
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| Advising Multicultural Students: The Reality of Diversity | |
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| Advising Students with Special Needs | |
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| Advising Students in Transition | |
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| Integrating Academic Advising and Career and Life Planning | |
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| Organization and Delivery of Advising Services | |
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| Developing Mission, Goals, and Objectives for the Advising Program | |
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| Organizational Models for Academic Advising | |
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| Delivering Academic Advising: Advisor Types | |
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| One-to-One Advising | |
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| Advising Students in Groups | |
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| Technological Resources That Support Advising | |
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| Technological Delivery Systems | |
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| Using Assessment Instruments | |
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| Training, Evaluation, and Recognition | |
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| Designing Effective Training for Academic Advisors | |
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| A Framework for Training Program Content | |
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| Model Training Programs | |
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| Assessing the Effectiveness of the Advising Program | |
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| Assessing Individual Advisor Effectiveness | |
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| Recognition and Reward for Excellence in Advising | |
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| Dealing with Change in the Future of Academic Advising | |
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| Current Issues in Advising Research | |
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| Meeting the Needs of Tomorrow's Learners and Tomorrow's Workplace | |
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| Anticipating, Implementing, and Adapting to Changes in Academic Advising | |
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| NACADA's Core Values | |
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| Council for the Advancement of Standards (CAS) | |
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| NACADA Resources | |
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| Name Index | |
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| Subject Index | |