Serving the Public Interest: Profiles of Successful and Innovative Public Servants Profiles of Successful and Innovative Public Servants

Name: Serving the Public Interest: Profiles of Successful and Innovative Public Servants Profiles of Successful and Innovative Public Servants
Availability: InStock
ISBN: 9780765635303

ISBN-10: 0765635305

ISBN-13: 9780765635303

Edition: 2012

Authors: Norma M. Riccucci

List price: $50.95

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Description:

This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. They were originally published as part of a series for Public Administration Review and provide rich, in-depth examples of the work performed by high-level public servants and the factors that contribute to their effectiveness.Administrative profiles have long been an important instructional tool in public administration classes on, for example, leadership, management, ethics, organization theory, and general public affairs. They have also presented positive images and role models to students preparing for careers in the public service or to those already…

Book details

List price: $50.95
Copyright year: 2012
Publisher: Routledge
Publication date: 3/15/2012
Binding: Paperback
Pages: 208
Size: 7.00" wide x 9.75" long x 0.75" tall
Weight: 0.792
Language: English



Preface and Acknowledgments


Introduction: The Making of Effective Public Servants



Elmer Boyd Staats and the Pursuit of Good Government




Leadership and the Transformation of a Major Institution: Charles Rossotti and the Internal Revenue Service




Leadership with an Enduring Impact: The Legacy of Chief Burtell Jefferson of the Metropolitan Police Department of Washington, D.C.




Qualified to Learn the Job: Donna Shalala




William Robertson: Exemplar of Politics and Public Management Rightly Understood




Lillian Borrone: Weaving a Web to Revitalize Port Commerce in New York and New Jersey




Leadership and Change at NASA: Sean O'Keefe as Administrator




George Tenet and the Last Great Days of the CIA




Colleen Jollie, State Tribal Liaison: A Story of Transformational Change




Being There Matters-Redefining the Model Public Servant: Viola O. Baskerville in Profile




Managing the "New Normalcy" with Values-Based Leadership: Lessons from Admiral James Loy




Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service Was Aligned with Customer Needs




Chrik Poortman: A World Bank Professional




The Pracademic and the Fed: The Leadership of Chairman Benjamin Bernanke




Bill Gibson and the Art of Leading Across Boundaries




Prosecuting Nazi Collaborators and Terrorists: Eli Rosenbaum and Managing the Office of Special Investigation



Conclusion: What Are the Ingredients of Effective Performance Among Public Servants?


About the Editor and Contributors