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List of Boxes, Tables and Figures Preface and Introduction | |
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Public Administration in the Century of Interdependence | |
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What to Expect | |
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The Major Influences on Administration in the Twenty-First Century | |
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How Should Government Act? | |
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Assessing and Improving Public Administration | |
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Notes | |
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Government Functions and Organization | |
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The Genesis and Roles of Government | |
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What to Expect | |
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Why Any Government? The Roots of Political Fundamentals in | |
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Legitimacy and the Nature of Elites | |
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How Big "Should" Government Be? | |
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The Conceptual Justifications for Government Intervention | |
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A Practical Framework to Facilitate Decisions on Government Intervention | |
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A Concluding Word | |
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Questions for Discussion | |
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The Basic Terms | |
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Notes | |
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Setting and Enforcing Government Regulations | |
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What to Expect | |
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The General Context | |
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The Benefits and Costs of Regulation | |
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Sources and Types of Regulation | |
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Resolving Regulatory Conflicts | |
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The Evolution of Government Regulation | |
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Deregulation | |
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Federal Regulation in the United States | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Policy-Making Machinery and the Organization of Central Government | |
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What to Expect | |
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Central Mechanisms to Support Policy-Making | |
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The Organizational Structure of Central Government | |
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Coordination and Management Issues in Central Government | |
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The Situation in the United States | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Decentralization and the Organization of Subnational Government | |
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What to Expect | |
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The Structure of Subnational Government | |
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Approaches to Defining Subnational Territories | |
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Decentralization: The Geographic Articulation of State Power | |
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Intergovernmental Relations and Coordination | |
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Administering Local Government | |
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The Situation in the United States | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Managing Government Activity | |
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Managing the Money: Making, Implementing, and Monitoring the Budget | |
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What to Expect | |
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Paying for Your Government | |
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The Roles and Objectives of Public Expenditure Management | |
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Budget Systems, Annuality, and Comprehensiveness | |
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Budget Preparation | |
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Budget Execution | |
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Management Controls, Audit, and Evaluation | |
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The Situation in the United States | |
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General Direction of Improvement | |
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Questions for Discussion | |
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Bad Practices in budget Preparation | |
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Technical Requirements for Budget Execution and Financial Control | |
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Notes | |
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Managing the People I: Government Employment and Wage Policy | |
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What to Expect | |
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Introduction: The Importance of a Good Civil Service | |
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Government Employment Policy | |
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Wage and Incentive Policy | |
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General Directors for Improvement | |
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Questions for Discussion | |
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Notes | |
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Managing the People II: Personnel Administration and Development | |
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What to Expect | |
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Government Personnel Management | |
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Investing in Government Personnel Development | |
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The Situation in the United States | |
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General Directions for Improvement | |
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Questions for Discussion | |
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Elite Civil Service Corps | |
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Notes | |
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Managing the Purchases and the Contracts: Public Procurement | |
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What to Expect | |
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Genesis, Objectives, and Scope of Public Procurement | |
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The Legal and Regulatory Framework for Procurement | |
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The Management of Public Procurement | |
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Major Issues in Public Procurement | |
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The Procurement Process | |
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Contract Management and Monitoring | |
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The Special Issues of Military Procurement | |
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The Situation in the United States | |
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General Directions of Improvement | |
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Questions for Discussion | |
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The Stages of Competitive Bidding | |
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Other Forms of Procurement | |
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Notes | |
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Managing for Results: Performance, Monitoring, and Evaluation | |
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What to Expect | |
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The Context | |
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Measuring and Using Performance Indicators | |
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Personnel Performance Appraisal | |
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Introducing Performance Reforms | |
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Monitoring and Evaluation (M&E) | |
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The Situation in the United States | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Governance and Public Management | |
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Accountability: "Exit," "Voice," and Institutions | |
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What to Expect | |
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The Role of "Exit" and "Voice" in Public Accountability | |
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Exit: Providing Choices and Outsourcing | |
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Voice: Communicating and Listening to the Citizen | |
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Accountability Institutions | |
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The General Accountability Office in the United States | |
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General Direction of Improvement | |
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Questions for Discussion | |
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Notes | |
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Participation and Social Capital | |
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What to Expect | |
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Social Capital | |
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Participation | |
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Civil Society and Non-Governmental Organizations (NGOs) | |
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A Concluding Word | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Transparency: Information, the Media, and E-Governance | |
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What to Expect | |
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Transparency in Public Management | |
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The Media | |
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Information Technology, E-governance, and Public Administration | |
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Legislative Transparency | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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The Rule of Law: Assuring Public Integrity and Preventing Corruption | |
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What to Expect? | |
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What Is Corruption? | |
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Corruption-Arguments and Costs | |
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Ethics and Integrity in Government | |
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Managing for Integrity in a Changing Public Sector | |
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Fighting Corruption | |
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General Directions of Improvement | |
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Questions for Discussion | |
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Notes | |
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Administrative Reform: Experience and Prospects | |
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Public Administration Reforms in Developed Countries | |
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What to Expect | |
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The First Phase: Cheaper Government | |
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The Second Phase: Better Government | |
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The Scope and Speed of the Reforms | |
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Common Issues | |
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General Directions of Improvement | |
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Questions for Discussion | |
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The Way Forward: Progress, Not Fashion | |
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What to Expect | |
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The Never-Ending Struggle Against Fashion | |
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Implementation: The Missing Link | |
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Managing Constructive Administrative Change | |
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Some Concluding Messages | |
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References | |
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Recommended Websites | |
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Index | |
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About the Authors | |