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Preface | |
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Contributing Authors | |
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About the Authors | |
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Frequently Used Acronyms | |
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Continuous Quality Improvement Using Plan, Do, Study/Check, Act (PDSA/PDCA) and Quality-Improvement Tools | |
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West Florida Regional Medical Center | |
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Introduction | |
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The HCA CQI Process | |
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Four Examples of Teams | |
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Looking Ahead | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Holtz Children's Hospital: Reducing Central Line Infections | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Acknowledgments | |
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Clemson's Nursing Home: Working with the State Quality Improvement Organization's Restraint Reduction Initiative | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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CQI for Malaria Control in Ghana | |
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Introduction | |
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Background | |
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Concern about Malaria | |
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An Early Experiment with CQI in Ghana | |
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Describing, Assessing, and Comparing Management Systems | |
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Results | |
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Design, Implementation, and Management of Processes for Malaria Control | |
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Limitations of the Study | |
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Is CQI a Viable Approach in Malaria Control? | |
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Conclusions and Recommendations of the Initial Study | |
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CQI Elsewhere in Ghana | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Acknowledgments | |
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Organizing for Continuous Quality Improvement | |
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The Intermountain Way to Positively Impact Costs and Quality | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Acknowledgments | |
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Planning a Transition | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Dawn Valley Hospital: Selecting Quality Measures for the Hospital Board | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Dr. Charles Bethe, DO, Network Medical Director | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Educational and Social-Marketing Applications in Continuous Quality Improvement | |
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Forthright Medical Center: Social Marketing and the Surgical Checklist | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Prince Court Medical Centre: A Private Malaysian Healthcare Institution Prepares for a Pandemic of Influenza A (H1N1) | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Financial Analysis and Quality Management in Patriot County, Ohio | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Quality in Pediatric Subspecialty Care | |
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Introduction | |
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Background | |
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Components | |
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Organizational Structure | |
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An Incremental Approach | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Assessment, Incentives, and Regulation | |
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The Folic Acid Fortification Decision Bounces Around the WorldvCurtis P. McLaughlin | |
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Introduction | |
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Technical Background | |
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Alternatives | |
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Support Builds | |
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Public Recommendation Changes | |
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Cost-Benefit Analysis | |
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The Results Come In | |
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The Results Come In | |
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The New U.S. Economic Study | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Continuing Improvement for the National Health Service Quality and Outcomes Framework | |
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Introduction | |
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The Indicators | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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North Carolina Local Health Department Accreditation Program | |
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Introduction | |
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Background | |
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Why Accreditation in North Carolina? | |
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Program Structure and Design | |
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Accreditation Program Status | |
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Link between Quality Improvement and Accreditation | |
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National Voluntary Accreditation | |
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Program Sustainability | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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The Lewis Blackman Hospital Patient Safety Act: It's Hard to Kill a Healthy 15-Year-Old | |
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Introduction | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Elk Hills Community Medical Center: Revisiting the Baldrige Award | |
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Introduction | |
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Baldrige Revisited | |
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Successful Applications | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Process Improvement Research | |
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Stents vs. Bypass: Expanding the Evidence Base | |
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Introduction | |
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Holding Off on Stents | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Cal Mason, COO, Metro Children's Hospital: Planned Experimentation in CQI | |
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Introduction | |
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The Improvement Project | |
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Designing the Study | |
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Conducting the Factorial Experiment | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Acknowledgments | |
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The Houston Medical Center Bed Tower: Quality and the Built Environment | |
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Introduction | |
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The Role of the Built Environment in Quality and Safety | |
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The Effect of Design on the Care Process | |
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Potential Solutions through Design | |
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Case Analysis | |
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Assignment Questions | |
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Class Exercise | |
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Acknowledgments | |
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References | |
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Index | |