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| Preface to the Second Edition | |
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| Acknowledgements | |
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| Contributors | |
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| Foundations for Ethics | |
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| Introduction | |
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| Practical Theory | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction | |
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| Why Study Ethics Theory? | |
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| St. Thomas Aquinas (1225-1274) | |
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| Immanuel Kant (1724-1804) | |
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| John Stuart Mill (1806-1873) | |
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| John Rawls (1921-2002) | |
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| Personal Ethics Theorists | |
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| Aristotle (384-322 BCE) | |
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| Martin Buber (1878-1965) | |
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| Lawrence Kohlberg (1927-1987) | |
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| Viktor Frankl (1905-1997) | |
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| What Is Ethics? | |
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| Summary | |
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| Web Resources | |
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| References | |
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| Autonomy | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction and Definitions | |
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| Autonomy as Informed Consent | |
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| Autonomy as Confidentiality | |
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| Autonomy as Truth-Telling | |
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| Autonomy as Fidelity | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Nonmaleficence and Beneficence | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction and Definitions | |
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| Nonmaleficence in Healthcare Settings | |
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| Beneficence in Healthcare Settings | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Justice | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction and Definitions | |
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| Justice for Patients | |
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| Distributive Justice | |
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| Staff Justice | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resource | |
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| References | |
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| External Influences on Ethics | |
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| Introduction | |
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| Quis Custodiet Ispos Custodes? Who Will Guard the Guardians? | |
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| Points to Ponder | |
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| Words to Remember | |
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| The Age of Accountability | |
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| The Ethics of Advocacy | |
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| The Ethics of Staff Competency | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Market Forces and Ethics | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction and Definitions | |
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| General Market Forces | |
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| Managed Care and Ethics | |
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| Integrated Medicine (IM) and Ethics | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Social Responsibility and Ethics | |
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| Points to Ponder | |
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| Words to Remember | |
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| What Is Social Responsibility in the Healthcare Business? | |
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| Prevention as Social Responsibility | |
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| Quality Assurance as Social Responsibility | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Technology and Ethics | |
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| Points to Ponder | |
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| Words to Remember | |
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| Technology and Its Impact on Health Care | |
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| Emergent Technologies and Future Issues | |
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| Technology and Ethics | |
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| Technology and the Role of the Healthcare Administrator | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Organizational Influences on Ethics | |
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| Introduction | |
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| No Mission No Margin: Fiscal Responsibility | |
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| Points to Ponder | |
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| Words to Remember | |
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| Show Me the Money | |
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| Margin versus Mission: A Delicate Balance | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Organization Culture and Ethics | |
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| Points to Ponder | |
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| Words to Remember | |
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| Culture: A Macro and Micro View | |
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| The Healthcare Culture Responds: Ethics Committees | |
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| Assisting the Process: Choosing a Decision-Making Model | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| The Ethics of Quality | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction to the Ethics of Quality | |
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| A Historical View | |
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| Through the Organization's Eyes | |
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| Going Beyond Compliance: Efforts in Quality | |
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| Ethics of Quality Programs | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resources | |
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| References | |
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| Patient Issues and Ethics | |
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| Points to Ponder | |
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| Words to Remember | |
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| Paternalism, or "We Know What's Best" | |
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| The Patient Healthcare Experience | |
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| Measuring the Patient Experience | |
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| How Does Measurement Relate to Ethics? | |
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| Providing Care Through a Different Vision: Patient-Centered Care and Ethics | |
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| Summary | |
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| Cases for Your Consideration | |
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| Web Resource | |
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| References | |
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| The Inner Circle of Ethics | |
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| Introduction | |
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| Moral Integrity | |
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| Points to Ponder | |
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| Words to Remember | |
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| Definitions of Morality | |
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| What Do the Experts Say About Morality? | |
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| Maintaining Your Moral Integrity | |
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| Summary | |
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| Ten Challenges for Maintaining Moral Integrity | |
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| Web Resources | |
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| References | |
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| Codes of Ethics and Administrative Practice | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction to Codes of Ethics for Professionals | |
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| Why Bother with Codes of Ethics? | |
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| Code of Ethics for the American College of Healthcare Executives | |
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| Learning from Other Codes | |
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| Limitations and Criticisms of Codes | |
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| Summary | |
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| Five Challenges for Living in Code | |
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| Web Resources | |
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| References | |
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| Practicing as an Ethical Administrator | |
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| Points to Ponder | |
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| Words to Remember | |
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| Introduction | |
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| Key Processes of Healthcare Administration and Ethics | |
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| Wisdom from the Masters: Ethics in Practice | |
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| Voices from the Healthcare Field | |
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| Summary | |
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| Challenges | |
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| Web Resources | |
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| References | |
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| Where Do We Go From Here? | |
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| Points to Ponder | |
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| Words to Remember | |
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| Summary of Previous Chapters | |
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| The Future, or Who Hid the Crystal Ball? | |
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| Final Summary | |
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| Web Resources | |
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| References | |
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| References | |
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| Index | |