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| Preface | |
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| Foreword | |
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| Foreword | |
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| About the Authors | |
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| Acknowledgments | |
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| The Healthcare Management Workforce | |
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| Why Choose Healthcare Management? | |
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| The Origins of Healthcare Management | |
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| Growth and Opportunities | |
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| Healthcare Management Talent Quotient Quiz | |
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| Knowledge Base Required for Healthcare Management | |
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| Managerial Skills Required for Healthcare Management | |
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| Experiential Learning Required for Healthcare Management | |
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| Chapter Summary | |
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| Understanding Healthcare Management | |
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| The Need for Management and Their Perspective | |
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| Management: Definition, Functions, and Competencies | |
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| Management Positions: The Control in the Organizational Hierarchy | |
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| Focus of Management: Self, Unit/Team, and Organization | |
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| Role of the Manager in Talent Management | |
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| Role of the Manager in Ensuring High Performance | |
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| Role of the Manager in Succession Planning | |
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| Chapter Summary | |
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| Healthcare Management Practice Settings | |
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| Understanding Practice Settings: Direct and Non-Direct Care | |
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| Direct Care Settings | |
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| Ambulatory Care Organizations/Clinics | |
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| Health Departments: Local, County, State, and Federal | |
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| Hospitals | |
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| Hospital Systems | |
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| Physician Practices | |
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| Assisted Living Facilities | |
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| Nursing Homes | |
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| Retirement Communities | |
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| Wellness/Fitness Centers | |
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| Non-Direct Care Settings | |
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| Associations | |
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| Consulting Firms | |
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| Medical Suppliers | |
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| Managed Care Organizations/Health Insurers | |
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| Pharmaceutical Firms | |
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| Perspectives from the Field: Profiles of Healthcare Managers | |
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| Sampling Matrix and Process for Developing Profiles | |
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| A Day in the Life of Healthcare Managers | |
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| Proportion of Time Spent on Management Functions | |
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| Use of Knowledge, Skills, and Abilities | |
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| Key Sources of Satisfaction | |
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| Profiles of Healthcare Managers | |
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| Larry M. Beck, MBA, MHA, FACHE | |
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| Michael C. Boblitz, MBA | |
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| Sandy Cave, RN, BSN | |
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| Stephanie Chisolm, PhD | |
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| Kristi Donovan, MS, CAE | |
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| Teresa L. Edwards, MHA, FACHE | |
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| Christopher Fanning, MHSA | |
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| Valerie Fearns | |
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| William J. Forbes, PhD | |
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| Harry Fox | |
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| Treg Fuller, MSS | |
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| Schuyler Fury | |
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| Theresa C. Honchar, LPN | |
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| Andrew Jones, MS | |
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| J. S. Parker Jones, IV, MS, CNHA, FACHCA | |
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| Michael Jurgensen, MHA | |
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| Sharon E. Kelley, RN, MS, NEA-BC | |
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| Mary Beth Kiser, MPH | |
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| Lauren Koontz | |
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| Jim Krauss, MHSA, FACHE | |
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| Amanda Llewellyn, MHA/MBA, FACHE | |
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| Jerod M. Loeb, PhD | |
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| Lew Lyon, PhD | |
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| Natassja Manzanero | |
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| Karen Maust | |
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| Michael J. McDonnell, MBA | |
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| Matt Neiswanger, MSW, LNHA | |
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| Ryan Novak | |
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| Ryan Papa | |
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| Reena Patel | |
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| Justine Powell | |
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| Jeff Richardson, MBA, LCSW-C | |
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| Andrea Saevoon | |
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| Jennifer R. Shapiro, MPH | |
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| Sunil K. Sinha, MD, MBA, FACHE | |
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| Justin E. Skinner, MFA, MBA | |
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| Wes Street, NHA | |
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| Richard J. Stull, FACHE | |
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| Jeanine Tyler | |
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| Jennifer Villani, MPH | |
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| Jason Vollmer | |
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| Tanisha Woodard | |
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| Summary and Conclusions About the Profession | |
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| Themes from the Healthcare Manager Profiles | |
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| Interest in the Profession and Satisfaction | |
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| The Role of Mentors | |
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| Variation in Preparation, Experiences, and Roles | |
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| Challenges Faced by Healthcare Managers | |
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| Growth Areas for Healthcare Management | |
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| Skills Needed for the Next Generation of Healthcare Managers | |
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| Advice from the Managers | |
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| Conclusions | |
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| Resources for Learning More About Healthcare Management | |
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| Acronyms, Organizations, and Web Addresses | |
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| Sample Bachelor of Science Healthcare Management Programs of Study | |
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| James Madison University | |
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| Towson University | |
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| Sample Master of Health Administration (MHA) Degree Requirements | |
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| The Pennsylvania State University | |
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| Getting a Job in Healthcare Management | |
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| Frequently Asked Questions (FAQs) | |
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| Commonly Used Terms in Job Advertising and Position Descriptions | |
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| Sample Position Descriptions | |
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| Do's and Don'ts of Interviewing | |
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| Checklist for Finding the Right Job | |
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| Sample Cover Letters and Resumes | |
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| Index | |