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Health Care Operations Management A Quantitative Approach to Business and Logistics

ISBN-10: 0763750514
ISBN-13: 9780763750510
Edition: 2008
List price: $169.95 Buy it from $6.61
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Description: Hospitals are large and complex organizations, yet they function largely without sophistication and technology inherent in other large businesses. In a time when well over half of all hospitals report negative operating margins, driving down costs  More...

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Book details

List price: $169.95
Copyright year: 2008
Publisher: Jones & Bartlett Learning, LLC
Publication date: 8/13/2007
Binding: Hardcover
Pages: 438
Size: 6.23" wide x 9.25" long x 1.00" tall
Weight: 1.804
Language: English

Hospitals are large and complex organizations, yet they function largely without sophistication and technology inherent in other large businesses. In a time when well over half of all hospitals report negative operating margins, driving down costs by achieving operational excellence is one of the most important yet overlooked areas. Healthcare operations management is the emerging discipline that integrates quantitative and qualitative aspects of management to determine the most efficient and optimal methods of supporting patient care delivery.nbsp; Operations management helps hospitals and health systems understand and improve labor productivity, reduce waiting lines, shorten cycle times, and generally improve the patientrsquo;s overall experience-all of which helps to improve the organizationrsquo;s financial health. This text provides a well-rounded, comprehensive treaty on all aspects of operations management specific to the healthcare industry.nbsp; It covers everything from hospital finances to project management, patient flows, performance management, process improvement, and supply chain management.nbsp; It is written to balance theoretical and practical perspectives, by an author who has served both in senior-level management positions in large health systems, as well as extensive university research on the topic. This is an ideal text for university courses in healthcare management at all levels. It is also an excellent professional reference for healthcare administrators, clinical support managers, and supply chain professionals.

Operations management and financial health
Healthcare operations management
Health care as a business
Healthcare finance for the operations manager
Process engineering and optimization
Process and quality improvement
Optimizing patient and process flows
Productivity and performance management
Project and change management
Planning for operational excellence
Return on investment models
Logistics and supply chain management
Supply chain management strategy
Purchasing and materials management
Inventory management and accounting
Classifying and managing products
Supply chain collaboration
Pharmaceutical operations management
Summary
The future of operations management
Major teaching hospitals

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