Managing Human Resources in Health Care Organizations

ISBN-10: 0763729973

ISBN-13: 9780763729974

Edition: 2007

Authors: Leiyu Shi
List price: $167.95 Buy it from $74.75
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Description: Light on complex theoretical language, this relevant, accessible text offers a hands-on approach to studying human resources in various healthcare systems such as hospitals, integrated healthcare systems, managed care settings, private practices, and public health clinics. The chapters cover a broad spectrum of subjects including: nbsp; human resource design (e.g., the role of the human resource system in support of organizational functions) human resource practice (e.g., legal and organizational human resource issues including labor law and related issues including discrimination, harassment, wage and hour agreements, and ADA compliance; hiring, termination, performance evaluation, and staff training) human resources management (e.g., workforce planning and maintenance, staff support and education, compensation management, role in collective bargaining, budgetary involvements, and organizational continuous improvement initiatives) The book can be used as a stand-alone textbook in undergraduate or graduate level courses on human resources. With its practice-oriented approach, it is also a valuable resource for current health care organizations.

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Book details

List price: $167.95
Copyright year: 2007
Publisher: Jones & Bartlett Learning, LLC
Publication date: 5/22/2006
Binding: Paperback
Pages: 412
Size: 5.75" wide x 8.75" long x 0.75" tall
Weight: 1.496
Language: English

Dept. of Health Administration, School of Public Health at University of South Carolina

Human Resources in the Healthcare Sector
Healthcare Human Resources
Physicians
Dentists
Pharmacists
Allied Health Workers
Nonphysician Practitioners
Nurses
Human Resources: Functions
Strategic Planning
Recruitment and Selection
Retention
Compensation and Benefits
Performance Evaluation
Training and Education
Legal and Regulatory Issues
Human Resources: Challenges
Increasing Demand
Outdated System
Erosion in Caring and Personal Touch
Increased Dissatisfaction
Shortages and Surpluses
Physician Shortage/Surplus
Provider Maldistribution
Provider Diversity
Emphasis on Efficiency
Uses of Electronic Medical Records
Medical Errors
The Legal Environment
Federal Equal Employment Opportunity Laws
General Employment Laws
Benefits
Safety
Health-Related Regulations
Major Human Resource's Issues in the Healthcare Setting
The Public Sector (Chapter 4)
The Public Health Sector (Chapter 5)
Integrated Delivery Systems (Chapter 6)
Managed Care Organizations (Chapter 7)
Hospitals (Chapter 8)
Long-term Care Facilities (Chapter 9)
Community Health Centers (Chapter 10)
Physician Practices (Chapter 11)
Public Health Clinics (Chapter 12)
The Future of Healthcare Delivery
References
The Practice of Human Resources Management in the 21st-century Healthcare Organization
Current Issues
The Challenge of Finding and Retaining Competent People
Compensation and Benefits Issues
Legislative and Regulatory Environments
Title VII and Other "Rights"
Compliance Functions
Safety
Where Does Human Resources Go from Here?
References
Essential Components of Human Resources Practices and Management
Organizational Elements of Human Resources in Healthcare Organizations
Leadership
Motivation
Organizational Culture
Communication and Information Processing
Environmental Influences
Design
Human Resources and Diversity Issues
Human Resources Functions
Strategic Human Resources Management
Recruitment and Selection
Contract/Agreement
Training And Education
Retention
Performance Evaluation
Compensation
Legal/Regulatory Issues and Compliance
The Role of Human Resources Administration in Supporting Functions
Conclusion
References
Human Resources Practice in the Public Sector
Introduction
Overview of the Setting
Qualifications of Human Resources Administrators
Issues in HRM Administration
Recruitment and Selection
Retention
Compensation
Benefits
Performance Management
Training and Education
Unionization
Conclusion
References
General Principles of Human Resources Management in Public Health Settings
Introduction
Overview of the Setting
Roles
The Work Environment and Public Health Programs
Trends in Public Health Human Resources Management
Recruitment and Selection
Regulatory and Legal Issues in Employment
Design and Implementation of Recruitment Processes
Recruitment Challenges and Opportunities in Public Health Strategies
Employee Safety
Compensation and Benefits
Employee Relations
Legal Framework
Managing Relationships and Employee Relations Programs
Training and Education
Core Competencies for Public Health Professionals
Strategic Planning
Conclusion
References
Managing Human Resources in an Integrated Healthcare System
Introduction
Overview of the Setting
The Human Resources Function in an HIS
The Role of Corporate HR During HIS Formation
Beyond Systems Formation: Formulating and Implementing Corporate HR Policies
Strategic Planning
Policies Related to Strategic HR Planning and Information Systems
Recruitment
Selection
Retention
Training and Education
Performance Management
Compensation
Physician Compensation
Benefits
Unionization
Conclusion
References
Human Resources Issues in Managed Care Settings
Overview of the Setting
Strategic Planning
Planning and Implementing HR Strategy in Managed Care Settings
Managing the Flow of Work in Managed Care Settings
Understanding Equal Opportunity and the Legal Environment in Managed Care Settings
Recruitment and Selection
Internet Recruiting
Internal Recruiting
External Recruiting
Managing Workforce Diversity in Managed Care Settings
Selection
Orienting the Workforce
Retention
Managing Separations and Outplacements
Performance Management
Training and Education
Compensation and Benefits
Managing Compensation and Rewarding Performance in Managed Care Settings
Designing and Administering Benefits in Managed Care Settings
Employee Relations
Developing Positive Employee Relations and Communication in Managed Care Settings
Managing Discipline and Respecting Employee Rights in Managed Care Settings
Unionization
Ensuring Workplace Safety and Health in a Managed Care Setting
Conclusion
References
The Human Resources Function in Hospitals
Overview of the Setting
Recruitment and Selection
Lack of Diversity in Healthcare Providers
Retention
The Hiring Process
Credentialing of Independent Practitioners
Competency Validation and Performance Appraisal
Initial Competency Validation
Granting Privileges to Independent Practitioners
Ongoing Competency Validation
Performance Appraisal
Due Process
Defamation Liability
Peer Review
The Work Environment
"Provider-Friendly" Organizational Structures
Scheduling and Staffing
Overtime
Delegation Rules
Training and Education
Patient Safety
Technology and Patient Safety
Malpractice
Accountability for Quality of Care
Employee Relations
Communication and Interpersonal Relationships
Conflict Management
Unionization
The National Labor Relations Acts
Impact of Labor-Management Disputes in Hospitals
Does the Act of Supervision Imply Management?
Conclusion
References
Human Resources Management Along the Continuum of Care
Overview of the Setting
Staffing
Recruitment and Selection
Methods of Recruitment
Methods of Staffing
Retention
Nursing Shortage
Compensation
Benefits
Mandated Benefits
Retirement-Related Benefits
Insurance Benefits
Payment for Time Not Worked
Other Benefits
Training and Education
Performance Evaluation
Unionization
Legal and Regulatory Issues
Regulations Specific to Long-Term Care
Conclusion
References
Human Resources Management in Community Health Centers
Overview of the Setting
Staffing
Job Description
Job Specification
Job Analysis
The Employment Process
Recruitment and Selection
Employment Applications
Interviewing
Reference Checks
Hiring
Credentialing of Clinical Staff
Retention
Promotion and Job Changes
Separation
Compensation and Benefits
Compensation
Benefits
Performance Evaluation
Problem Identification and Employee Counseling
Counseling
Performance Appraisal
Discipline
Safety
Training and Education
Legal and Regulatory Issues
Conclusion
References
Human Resources in Physician Practice Management
Introduction
Overview of the Setting
Major Employment Categories
Physician Influence in Human Resources
Legal Structure
Strategic Planning
Compensation and Benefits
Compensation Strategy
Compensation Plan Approval Process
Compensation Models
Physician Compensation and Benefits
Alternative Compensation Methods
Redesigning a Physician Compensation Plan
Academic Practices
Physician Employment Agreements
Independent Contractors
Recruitment
Recruitment Process
Internal Versus External Recruiting
Selection
Reference Checks
Reducing the Hiring Risk
Nurse Recruitment
Physician Recruitment
Legal Issues in Recruitment and Selection
Other Legal Issues
Training and Education
Employee Orientation
Physician Orientation
Organizational Culture Integration
Role of Trainer
Training and Motivation
Job Rotation and Cross-Training
Positive Training Environment
Retention
Benefits Enhancement
Educational Incentives
Employee Handbook
Personnel Files
Right to View Personnel Files
Performance Evaluations
Alternative Evaluation Methods
Performance Evaluation Elements
Task Performance versus Behavior
Problems with Performance Evaluations
Progressive Discipline and Grievance Procedure
Conclusion
References
Human Resources Practices and Management in Public Health Clinics
Introduction
Overview of the Setting
Role and Characteristics
Emerging Trends: Internal and External Influences on Public Health Clinics
Understanding and Managing Human Resources for Public Health Clinics
Strategic Planning
Recruitment and Selection
Retention
Training and Education
Compensation
Performance Evaluation
Legal and Regulatory Issues
Protocols for Contracts and Agreements
Legal/Regulatory Issues and Compliance
Human Resources Opportunities and Challenges
Conclusion
References
The Future Is Now: A Call for Action
Overview of the Setting
Economic Trends
Political Trends
Social Trends
Technological Trends
Regulatory Trends
Implications for Human Resources Managers
Recruitment, Selection, and Retention
Contract Employees and Outsourcing
Education and Training
Compensation and Benefits
Strategic Planning
Conclusion
References
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