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| Preface | |
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| Who This Book Is For | |
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| Special Features of the Book | |
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| Overview of the Contents | |
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| A Matter of Definition | |
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| A Cautionary Note | |
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| Acknowledgments | |
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| About the Author | |
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| Seven Habits of Highly Effective Principals: How to Deal With Difficult Teachers | |
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| Seven Habits for Dealing Positively With Difficult Teachers | |
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| Summing Up | |
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| How to Conduct an Assertive Intervention: Tell It Like It Is | |
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| The Critical Attributes of Assertive Intervention | |
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| The Three Stages of Assertive Intervention | |
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| How to Conduct Assertive Intervention | |
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| Summing Up | |
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| Strategies for Dealing With Angry, Hostile, or Just Plain Tiresome Teachers | |
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| Understanding Angry Teachers | |
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| What Works and What Doesn't? | |
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| Kinds of Angry Teachers | |
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| How to Deal With Angry Teachers | |
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| A Case Study: The Critical and Mean-Spirited Teacher | |
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| Summing Up | |
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| Strategies for Dealing With Teachers Who Are Temporarily Troubled, Mentally Disordered, or Are in Trouble With the Law | |
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| Characteristics of Teachers Who Are Temporarily Troubled | |
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| Characteristics of Teachers With Mental Disorders | |
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| Characteristics of Teachers Who Are in Trouble With the Law | |
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| How to Deal With Teachers Who Are Temporarily Troubled | |
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| How to Deal With Teachers Who Have Mental Disorders | |
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| How to Deal With Teachers Who Are in Trouble With the Law | |
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| Summing Up | |
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| Strategies for Dealing With Teachers Who Are Exhausted, Stressed, or Burned Out | |
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| A Principal's Perspective | |
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| Sources of Energy | |
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| Factors That Sap Personal Energy | |
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| Characteristics of Exhausted Teachers | |
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| How Administrators Sap Their Teachers' Energies | |
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| How to Deal With an Exhausted School | |
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| Summing Up | |
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| Strategies for Dealing With Teachers Who Are Confused, Marginal, or Just Plain Incompetent | |
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| Characteristics of Instructionally Challenged Teachers | |
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| How to Deal With Instructionally Challenged Teachers | |
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| Summing Up | |
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| Sixty Ways to Affirm, Energize, and Empower Teachers | |
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| Conclusion | |
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| The Communicator's A-Z Handbook | |
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| The Culture-Builder's Toolkit | |
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| References | |
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| Index | |