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| Introduction | |
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| Why Another "Methods" Text? | |
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| About the Authors | |
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| Positioning the Text in Relation to its Users and Uses | |
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| How the Book is Organized | |
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| Acknowledgements | |
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| Finding a Place to Begin | |
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| Practices of Knowing, Forms of Literacy | |
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| The Located Knower: A Feminist Discovery | |
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| Challenging Authoritative Ways of Knowing | |
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| Learning to See "Social Organization" in a Health Care Setting | |
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| Embodied Knowing in a Text-Mediated World | |
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| Theory "in" Everyday Life | |
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| Social Organization and Social Relations | |
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| Texts and the Relations of Ruling | |
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| Activating Texts as Ruling Relations | |
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| Objectified Knowledge and Ruling | |
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| Experience, Discourse, and Social Relations | |
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| Beginning an Institutional Ethnography | |
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| Identifying the Problematic of the Research | |
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| The Conceptual Frame for a Research Project | |
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| Writing an Account of the Methodology | |
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| Collecting Data for an Institutional Ethnography | |
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| Explicating Ruling Relations | |
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| Positioning Oneself as a Researcher: Research Relations | |
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| More about Data Collection and Interpersonal Relations with Informants | |
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| Data Collection: How to "Look" and "Listen" | |
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| Field Methods in Institutional Ethnography | |
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| About Observations | |
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| About Interviews | |
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| About Texts as Data | |
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| Analyzing Data in Institutional Ethnography | |
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| Moving from Data to Data Analysis: What Path to Follow? | |
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| Different Ethnographies, Different Analytic Strategies | |
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| Making Sense of Discursively-Organized Settings | |
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| Writing Analysis in Institutional Ethnography | |
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| Interpretation and Analysis | |
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| Putting Institutional Ethnography into Practice | |
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| Studies by Institutional Ethnographers with Research Preparation in Master's Programs | |
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| Sonya Jakubec and her Study of Mental Health Care in West Africa | |
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| Rena Miller and her "Insider's" Study of Palliative Care | |
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| Karen Jung and her Study of a University Disability Policy | |
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| Practising a Sociology for People | |
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| Roxana Ng's Study of a Job Placement Agency for Immigrant Women | |
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| A Collaborative Study: Project Inter-Seed | |
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| Gary Kinsman's Writing from inside Political Activism | |
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| Subverting Institutionalization | |
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| References | |
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| Notes | |
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| Index | |