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Knowledge Management in Theory and Practice

ISBN-10: 075067864X
ISBN-13: 9780750678643
Edition: 2011
Authors: Kimiz Dalkir
List price: $65.95 Buy it from $3.00
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Description: As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge  More...

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Book details

List price: $65.95
Copyright year: 2011
Publisher: Routledge
Publication date: 3/27/2013
Binding: Hardcover
Pages: 372
Size: 7.25" wide x 10.25" long x 1.25" tall
Weight: 2.376
Language: English

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. Case Studies from: IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs , Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton , Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz , Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems *Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book *Author has over ten years' experience in knowledge management/content management/information management in the corporate world *First textbook by a knowledge management professor

Kimiz Dalkir is Associate Professor in McGill University’s Graduate School of Information and Library Studies. A practitioner in the field for seventeen years, she has advised more than twenty companies on the design, development, and evaluation of knowledge-based systems.

Introduction to Knowledge Management
The Knowledge Management Cycle
Knowledge Management Models
Knowledge Capture and Codification
Knowledge Sharing and Communities of Practice
Knowledge Applications
The Role of Organizational Culture
Knowledge Management Tools
KM Strategy and Metrics
The KM Team
Future Challenges for KM

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