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| Foreword: Seek'em (CIKM), A Recipe for Executive Success | |
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| Foreword: Knowledge Wealth and Competitive Intelligence | |
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| Acknowledgments | |
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| Introduction | |
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| Knowledge Meets Intelligence | |
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| Generating Competitive Capital | |
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| Knowledge in the Firm: Managing Intellectual Capital | |
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| Competitive Intelligence: Finding What You Need, Using What You Know | |
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| So Now That We Have All of This Information, What Do We Do With It? | |
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| A Simple Solution: The CIS and Shadow Teams | |
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| From Knowledge to Intelligence with Shadow Teams | |
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| Shadow/Intelligence Teams Can Turn Knowledge Into Intelligence | |
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| Bringing Together Knowledge Management and Competitive Intelligence | |
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| Executive Moment | |
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| Turning Knowledge into Active Intelligence | |
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| KM and CI: Amplifying the Differences | |
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| KM or CI, It's Not "Or" But "And" | |
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| And "So What?": Turning Knowledge into Intelligence with Layers of Advantage | |
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| Sharing What You Know: A Challenging Oxymoron | |
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| Protecting What You Have: "Who's Zooming Whom?" | |
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| Final Thoughts | |
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| Executive Moment | |
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| It's a Risky Business | |
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| The Risks of Developing Knowledge Assets in a Competitive Intelligence World | |
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| Which SPF Is Right for You? The Art of Balancing Risk | |
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| SPF 5: Just in Case, Brilliance as Hit or Miss | |
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| SPF 15: Play It Safe, Symbiosis or Dancing with an 800-Pound Gorilla | |
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| SPF 30: Protective Cover, Living in a Glass House | |
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| SPF 45: Total Block, The Cold War | |
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| Intelligence: Knowing When to Change SPF | |
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| Executive Moment | |
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| Part 1 Wrap-Up: Knowledge Meets Intelligence | |
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| Strategy for Shifting Knowledge to Intelligence | |
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| Determining an SPF: National Considerations | |
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| The Risks of Managing Knowledge Assets: Reprise | |
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| An Eclectic Approach | |
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| National Innovation Systems | |
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| National Factors and Intelligence | |
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| National Factors: Constructing a Framework for Strategy | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Determining an SPF: Industry Considerations | |
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| Interaction with National Factors | |
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| Industries as a Unit of Study | |
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| Knowledge Industries | |
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| Value Chain Coordination | |
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| Competitive Arena | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Determining an SPF: Organizational Considerations | |
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| Interaction with National and Industry Factors | |
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| Resources | |
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| Execution | |
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| Competitors | |
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| Network Considerations | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Part 2 Wrap-Up: Strategy for Shifting Knowledge to Intelligence | |
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| Knowledge to Intelligence Across the Enterprise | |
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| Intelligence Across the Enterprise | |
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| E-Business | |
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| E-Business at Work | |
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| E-Business, Knowledge Management, and Competitive Intelligence | |
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| The Value Chain | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Intelligence Across the Value Chain: Upstream | |
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| The Value Chain: Upstream | |
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| KM Risk and Reward: Upstream | |
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| CI Risk and Reward: Upstream | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Intelligence Across the Value Chain: Downstream | |
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| The Value Chain: Downstream | |
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| KM Risk and Reward: Downstream | |
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| CI Risk and Reward: Downstream | |
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| Value Chain Redux | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Part 3 Wrap-Up: Knowledge to Intelligence Across the Enterprise | |
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| A Blueprint for Shifting from Knowledge to Intelligence | |
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| Installing the Intelligence Program: Structure | |
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| Establishing an Intelligence Framework | |
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| Protection: Counterintelligence | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Installing the Intelligence Program: Culture | |
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| Social Capital | |
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| Leadership | |
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| A Fearless Space | |
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| Trust | |
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| Making It Happen | |
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| Across the Network | |
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| Back to the SPFs | |
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| Summary | |
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| Executive Moment | |
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| Ethics of Intelligence: Keeping Your Hands Clean | |
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| Why Focus on Ethics in Intelligence? | |
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| Unethical Behaviors Can Expose a Company to Legal Liability | |
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| Unethical Behavior Can Also Damage a Firm's Reputation | |
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| Making Ethical Decisions | |
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| Code of Ethics | |
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| Back to the SPFs | |
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| Executive Moment | |
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| Part 4 Wrap-Up: A Blueprint for Shifting from Knowledge to Intelligence | |
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| Conclusion | |
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| References | |
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| About the Authors | |
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| Index | |