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Art of Investigative Interviewing

ISBN-10: 0750675950
ISBN-13: 9780750675956
Edition: 2nd 2002 (Revised)
List price: $73.95
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Description: Using a non-traditional style of presentation the author has produced a readable guide to 'affective' as opposed to 'coercive' interrogation techniques. This book will be of great interest to students of criminal justice and security industry  More...

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Book details

List price: $73.95
Edition: 2nd
Copyright year: 2002
Publisher: Elsevier Science & Technology Books
Publication date: 10/23/2002
Binding: Paperback
Pages: 244
Size: 6.00" wide x 9.25" long x 0.75" tall
Weight: 0.792
Language: English

Using a non-traditional style of presentation the author has produced a readable guide to 'affective' as opposed to 'coercive' interrogation techniques. This book will be of great interest to students of criminal justice and security industry workers.

Mission Statement
Introduction
Ethical Standards and Practices
Good and Evil
Values
The Foundation of Ethics
Ethical Leadership
Ethics for Law Enforcement Professionals
Professional Integrity
BOX: A Sample Code of Ethics for Law Enforcement Professionals
Principles of Practice
BOX: Canons of Ethics of the California Peace Officers' Association
Ethical and Unethical Interviewing
Review Questions
Human Needs and Deception in the Interview
Human Needs
Universal Human Needs
Self-Image and Esteem
Satisfaction of Needs
Refusal to Cooperate
Fear of Self-Disclosure
Fear of Harming Others
The Interviewer's Task
Responding to Anger
The Interviewer's Needs
Deception
Warning Signs of Deception
Verbal Signs
Nonverbal Signs
Physiological Signs
Psychological Motives for Deception
The Pathological Liar
The Psychopathic Personality
Defense Mechanisms
Concluding There's Deception
Review Questions
Preparing for the Interview
Attitude
The Components of a Positive Attitude
Attitude Change
Flexibility
Curiosity
Imagination
Intuition
The Intuition of Interviewees
Review Questions
Evidence
Real, Documentary, and Testimonial Evidence
Voluntary Confessions
The Miranda Warnings
When the Miranda Warnings Are Required
Legal Tactics When Seeking a Confession
Evidence Collection and Preservation
Report Writing
Characteristics of a Well-Written Report
Testimony in a Court of Law
Review Questions
Public and Private Interviewing
BOX: Part I and Part II Offenses of the Uniform Crime Report
Investigations in the Public and Private Spheres
The Collection of Evidence
Testimonial Evidence
BOX: Report on Scott County Investigations
Review Questions
Rapport and Active Listening
Building Rapport
Active Listening
Attentiveness and Concentration
Acceptance
Detachment
Patience
Signaling Active Listening
Body Language
Body Posture and Movement
Gestures, Facial Expression, and Tone of Voice
Eye Contact
Touch
Positive Silence
Review Questions
Authority and Neutrality in the Investigative Interview
Authority and Power
The Misuse of Authority
The Positive Application of Authority
BOX: The Value of Restrained Authority
Neutrality
BOX: The Value of Keeping an Open Mind
Signaling Your Neutrality
Making an Accusation
Review Questions
The Self-Fulfilling Prophecy
The Four Elements of the Self-Fulfilling Prophecy
Climate
Feedback
Input
Output
Applying the Self-Fulfilling Prophecy
Presenting Expectations Subtly
Applying the Galatea Effect
Review Questions
Overview of the Interview Process
The Historical Phase
The Personal Preparation Phase
The Initial Phase
Precontact
The Floating-Point Strategy
The Preliminary Inquiry
Strategic Planning
Evaluating Potential Interviewees
Creating an Interview Strategy
Preparing Psychologically for the Interview
Contact
Box: The Hidden Persuaders
First Impressions
The Interviewee's Evaluation Process
Elements of Contact
Contact at the Crime Scene
The Primary Phase
"Bones"
The Narration Question
The "You" Question
The "Who" Question
The "Suspicion" Question
The "Trust" Question
The "Verification" Question
The "Approach" Question
The "Thoughts" Question
The "Instruction" Question
The "Willingness" Question
The "Consequences" Questions
The "Kind to Do It" Question
The "Why It Happened" Question
The "They Say You Did It" Question
The "They Say They Saw You" Question
The "What Would You Say" Question
The "Expanding Inquiry" Question
The Terminal Phase
The Follow-Up Phase
Review Questions
Setting, Location, Intensity, and Approach in the Interview
Environmental Setting
Location of Participants
Personal Space
Conversation, Moderate, and Intimate Locations
The Conversation Location
The Moderate Location
The Intimate Locations
Review and Encouragement Intensities
Review
Encouragement
Intensity Levels
Approaches
The Structured Approach
The Semistructured Approach
The Nonstructured Approach
Putting It All Together
Review Questions
Questions and Questioning
Question Formulation
Question Presentation
Types of Questions
Closed Questions
Open Questions
Reflective Questions
Directive Questions
Pointed Questions
Indirect Questions
Self-Appraisal Questions
Diversion Questions
Leading Questions
Techniques for Effective Questioning
Having the Gall to Ask
Encouraging Cooperation
Mentally Assuming an Affirmative Answer
Persuing Unanswered Questions
Identifying and Challenging Deception
Handling Trial Balloons
Terminating the Interview
Review Questions
Three Case Studies
The Case of the Impatient Guardian
The Initial Phase: Precontact
The Initial Phase: Strategic Planning
Evaluating Potential Interviewees
Creating an Interview Strategy
Preparing Psychologically for the Interview
The Initial Phase: Contact
Introduction and Greeting
Seating
Announcing My Objective
Setting the Tone
Using the Structured Approach
The Primary Phase--Day 1
Violet (10:31 A.M.-10:50 A.M.)
Sherrie (10:59 A.M.-11:36 A.M.)
Bill (11:44 A.M.-1:01 P.M.)
The Primary Phase--Day 2
Al (8:29 A.M.-9:05 A.M.)
Jan (9:14 A.M.-10:19 A.M.)
Sam (10:31 A.M.-11:24 A.M.)
Gary (12:27 P.M.-1:19 P.M.)
Pete (2:13 P.M.-3:24 P.M.)
The Terminal Phase
The Follow-Up Phase
Review Questions
The Case of the False Allegation
Background
The Gentle Interrogation
Review Questions
The Case of the Evasive Embezzler
Background
The Interrogation
Review Questions
Conclusion
Bibliography
Index

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