Handbook of Logistics and Distribution Management

ISBN-10: 0749446692

ISBN-13: 9780749446697

Edition: 3rd 2006 (Revised)

List price: $75.00
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Description:

This third edition includes updates in manufacturing logistics, integrated logistics, process design and home delivery and brand new sections on warehouse receipt and dispatch. Also contains an thorough explanation of new technologies such as radio frequency identification (RFID), voice technology, satellite crane systems and dynamic pick systems.
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Book details

List price: $75.00
Edition: 3rd
Copyright year: 2006
Publisher: Kogan Page, Limited
Publication date: 7/1/2006
Binding: Paperback
Pages: 640
Size: 9.50" wide x 9.75" long x 1.75" tall
Weight: 2.882
Language: English

Phil Croucher is an independent consultant and lecturer with over forty years experience in the Logistics and Supply Chain Industry. Over the years he has held many senior posts in the industry and worked in countries such as Oman, UAE, KSA, Jordan, Algeria, China and India. He is a Fellow of the Chartered Institute of Logistics and Transport and has an MSc from Cranfield University. He teaches at the University of East Anglia on a regular basis as well as undertaking foreign assignments for CILT to places such as Somalia and Thailand.

Peter Baker is an American political writer and newspaper reporter who is currently White House correspondent for New York Times and a contributing writer for the The New York Times Magazine. He is responsible for covering President Obama and his administration. Prior to joining The New York Times (NYT) in 2008, Baker was a reporter for 20 years at The Washington Post, where he also covered the White House during the presidencies of Bill Clinton and George W. Bush. Baker co-authored the original story breaking the Lewinsky scandal during Clinton's presidency and served as the paper�s lead writer during the subsequent impeachment battle. During Bush�s second term, Baker covered the Iraq War, Hurricane Katrina and the Supreme Court nomination fights. Baker is the author of many NYT bestselling books: The Breach: Inside the Impeachment and Trial of William Jefferson Clinton, Kremlin Rising: Vladimir Putin�s Russia and the End of Revolution, and Days of Fire: Bush and Cheney in the White House. He won the Gerald R. Ford Prize for Distinguished Coverage of the Presidency for his reporting on Bush. Baker is a regular panelist on PBS�s Washington Week and a frequent guest on other television and radio programs.

List of figures
List of tables
Preface
Abbreviations
Concepts of Logistics and Distribution
Introduction to logistics and distribution
Introduction
Scope and definition
Historical perspective
Importance of logistics and distribution
Logistics and distribution structure
Summary
Integrated logistics and the supply chain
Introduction
The total logistics concept
Planning for distribution and logistics
The financial impact of logistics
Globalization and integration
Integrated systems
Competitive advantage through logistics
Logistics and supply chain management
Summary
Customer service and logistics
Introduction
The importance of customer service
The components of customer service
Two conceptual models of service quality
Developing a customer service policy
Levels of customer service
Measuring customer service
The customer service explosion
Summary
Channels of distribution
Introduction
Physical distribution channel types and structures
Channel selection
Third party or own account?
Different services that are offered
Key drivers for third-party distribution
Key issues in third-party distribution and logistics
Fourth-party logistics
Summary
Key issues and challenges for logistics
Introduction
The external environment
Manufacturing and supply
Distribution
Retailing
The consumer
Summary
Planning for Logistics
Planning framework for logistics
Introduction
Pressures for change
Strategic planning overview
Logistics design strategy
Product characteristics
The product life cycle
Packaging
Unit loads
Summary
Logistics processes
Introduction
The importance of logistics processes
Key logistics processes
Approach
Tools and techniques
Summary
Logistics network planning
Introduction
The role of distribution centres and warehouses
Cost relationships
A planned approach or methodology
Initial analysis and option definition
Logistics modelling
Matching logistics strategy to business strategy
Site search and considerations
Summary
Logistics management and organization
Introduction
Relationships with other corporate functions
Logistics organizational structures
Organizational integration
The role of the logistics or distribution manager
Payment schemes
The selection of temporary staff and assets
Summary
Manufacturing and materials management
Introduction
Just-in-time
Manufacturing resource planning (MRPII)
Material requirements planning (MRP)
The MRP system
Flexible fulfilment (postponement)
The effects on distribution activities
Summary
Procurement and Inventory Decisions
Basic inventory planning and management
Introduction
The need to hold stocks
Types of stock-holding/inventory
The implications for other logistics functions
Inventory costs
Inventory replenishment systems
The economic order quantity
Demand forecasting
Summary
Inventory and the supply chain
Introduction
Problems with traditional approaches to inventory planning
Different inventory requirements
The lead-time gap
Inventory and time
Analysing time and inventory
Inventory planning for manufacturing
Inventory planning for retailing
Summary
Purchasing and supply
Introduction
Setting the procurement objectives
Managing the suppliers
Collaborative planning, forecasting and replenishment
Factory gate pricing
E-procurement
Summary
Warehousing and Storage
Principles of warehousing
Introduction
The role of warehouses
Strategic issues affecting warehousing
Warehouse operations
Costs
Packaging and unit loads
Summary
Storage and handling systems (palletized)
Introduction
Pallet movement
Pallet stacking
Palletized storage
Palletized storage - comparison of systems
Summary
Storage and handling systems (non-palletized)
Introduction
Small item storage systems
Truck attachments
Long loads
Cranes
Conveyors
Automated guided vehicles
Hanging garment systems
Summary
Order picking and replenishment
Introduction
Order picking concepts
Order picking equipment
Sortation
Layout and slotting
Information in order picking
E-fulfilment
Picking productivity
Replenishment
Summary
Receiving and dispatch
Introduction
Receiving processes
Dispatch processes
Cross-docking
Equipment
Layouts
Summary
Warehouse design
Introduction
Design procedure
Summary
Warehouse management and information
Introduction
Operational management
Performance monitoring
Information technology
Data capture and transmission
Radio data communication
Summary
Freight Transport
International logistics: modal choice
Introduction
Method of selection
Operational factors
Transport mode characteristics
Consignment factors
Cost and service requirements
Aspects of international trade
Summary
Intermodal transport
Introduction
Intermodal equipment
Intermodal vehicles
Intermodal infrastructure
Freight facilities grants
Track access grants
Company neutral revenue support grants
Summary
Road freight transport: vehicle selection
Introduction
Main vehicle types
Types of operation
Load types and characteristics
Main types of vehicle body
The wider implications of vehicle selection
Vehicle acquisition
Summary
Road freight transport: vehicle costing
Introduction
Reasons for road freight transport vehicle costing
The main types of costing system
Vehicle standing costs
Vehicle running costs
Overhead costs
Costing the total transport operation
Whole life costing
Vehicle cost comparisons
Zero-based budgets
Summary
Road freight transport: legislation
Introduction
Operator licensing
Driver licensing
Drivers' hours regulations
The Road Transport Directive
Tachographs
Vehicle dimensions
The Immigration and Asylum Act 1999
Summary
Further reading
Road freight transport: planning and resourcing
Introduction
Need for planning
Fleet management
Main types of road freight transport
Transport resource requirements
Vehicle routeing and scheduling issues
Data requirements
Manual methods of vehicle routeing and scheduling
An example of manual routeing and scheduling
Computer routeing and scheduling
Other information system applications
Summary
Operational Management
Cost and performance monitoring
Introduction
Why monitor?
Different approaches to cost and performance monitoring
What to measure against?
An operational planning and control system
Good practice
Influencing factors
Detailed and key measures
Summary
Benchmarking
Introduction
Why should an organization engage in benchmarking?
How to conduct a benchmarking exercise
Formal benchmarking systems
Benchmarking distribution operations
Summary
Information and communication technology in the supply chain
Introduction
Basic communication
Supply chain planning
Warehousing
Inventory
Transport
Other applications
Trading using the internet - e-commerce
Summary
Outsourcing: the selection process
Introduction
Approach
Summary
Security and safety in distribution
Introduction
International security measures
Strategic security measures
Tactical security measures
Safety in the distribution centre and warehouse
Summary
Logistics and the environment
Introduction
The European Union and environmental legislation
Logistics and environmental best practice
Alternative fuels
Summary
References
Index
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