Dissent in Organizations

ISBN-10: 0745651402

ISBN-13: 9780745651408

Edition: 2011

Authors: Jeffrey Kassing
List price: $24.95
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Book details

List price: $24.95
Copyright year: 2011
Publisher: Polity Press
Publication date: 7/12/2011
Binding: Paperback
Pages: 200
Size: 6.00" wide x 8.50" long x 0.75" tall
Weight: 0.946

Jeffrey Kassing is Associate Professor of Communication at Arizona State University.

List of Illustrations
Preface
Why is Organizational Dissent Relevant?
The Case of Sibel Edmonds: Dissent Gagged
The Case of Dr Jeffrey Wigand: Dissent and Credibility
The Traitorous Eight: Dissent Births an Industry
Society and Dissent
Repression and Dissent
Dissent in Organizations
Discussion Questions
What is Organizational Dissent?
Organizational Conflict
Upward Influence
Employee Resistance
Employee Voice
Whistleblowing
Differentiating Dissent
Discussion Questions
How Do We Make Sense of Organizational Dissent?
Classical Approaches
The Classical Management Perspective
The Human Relations Perspective
The Human Resources Perspective
Contemporary Approaches
The Systems Perspective
The Cultural-Interpretive Perspective
The Critical Perspective
The Discursive Perspective
The Identity Perspective
Theoretical Explanations for Organizational Dissent
The Decision-Making Elephant: Situational Factors that Influence Employees' Decisions to Express Dissent
The theory of independent mindedness
Unobtrusive control theory
Social responsibility and moral reasoning
The Feeling Elephant: Motivational Factors that Move Employees to Dissent
The exit-voice-loyalty-neglect model of employee dissatisfaction
Procedural justice
The Sensemaking Elephant: Explanatory Factors that Help Employees Make Sense of Organizational Dissent
Impression management
Organizational sensemaking
Discussion Questions
What Triggers Organizational Dissent
Economic, Political, and Socio-Cultural Factors Affecting Dissent
Barriers to Organizational Dissent
What are Dissent-Triggering Events?
Dissent-Triggering Events
Employee Treatment
Organizational Change
Decision-Making
Inefficiency
Role/Responsibility
Resources
Performance Evaluation
Preventing Harm
Supervisor Inaction
Supervisor Performance
Supervisor Indiscretion
Dissent and Ethics
Discussion Questions
How Do Employees Express Dissent?
Models of Organizational Dissent
Forms of Organizational Dissent
Dissent Goals
Individual, Relational, and Organizational Influences Affecting Dissent Expression
Organizational Dissent in Alternative Organizing Structures
Communication Technology and the Expression of Organizational Dissent
Discussion Questions
Upward Dissent Anyone?
Direct Factual Appeal
Solution Presentation
Circumvention
Threatening Resignation
Repetition
Recommendations for Employees Expressing Organizational Dissent
Discussion Questions
Can Organizational Dissent Be Managed Well?
How Much Dissent Can an Organization Tolerate?
Mechanisms Used to Solicit and Capture Organizational Dissent
Organizational Recommendations for Cultivating Dissent
Time Again
Discussion Questions
References
Index
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