Juran on Leadership for Quality

Name: Juran on Leadership for Quality
Price: 11.55 USD
Availability: InStock
ISBN: 9780743255776

ISBN-10: 0743255771

ISBN-13: 9780743255776

Edition: 2003

Authors: J. M. Juran

List price: $24.95

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The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimedJuran on Planning for Quality,J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know…

Book details

List price: $24.95
Copyright year: 2003
Publisher: Free Press
Publication date: 5/9/2003
Binding: Paperback
Pages: 384
Size: 6.00" wide x 9.00" long x 0.90" tall
Weight: 1.034
Language: English

J. M. Juran is the founder and Chairman Emeritus of Juran Institute, Inc. He is the author of Juran on Planning for Quality and Juran on Leadership for Quality (both Free Press) and has received over thirty awards and medals for his innovations and contributions in quality control.



Preface


Acknowledgments



Quality: A Continuing Revolution



How to Think About Quality



Quality Improvement



Quality Planning



Quality Control



Strategic Quality Management (SQM)



Operational Quality Management



The Work Force and Quality



Motivation for Quality



Training for Quality


Epilogue


Glossary


References


Index