Problem Solving Journey Your Guide to Making Decisions and Getting Results

ISBN-10: 0738202800
ISBN-13: 9780738202808
Edition: 2000
List price: $20.00 Buy it from $3.00
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Description: In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems-to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information  More...

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Book details

List price: $20.00
Copyright year: 2000
Publisher: Basic Books
Publication date: 11/17/2000
Binding: Paperback
Pages: 320
Size: 6.50" wide x 9.25" long x 0.75" tall
Weight: 0.990
Language: English

In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems-to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information management, Chris Hoenig offers a hands-on guide to the art and science of problem solving-featuring examples of successful problem solvers such as Colin Powell and Lou Gerstner, and leading organizations as diverse as VISA, the Orpheus Chamber Orchestra, and NASA. Using a wide variety of diagnostics, self-assessment tools, and other interactive elements, Hoenig helps you identify your own problem-solving profile and navigate the six dimensions of the problem-solving journey, from "creating the mindset" to "delivering the results." For executives and entrepreneurs, front-line supervisors and project leaders, The Problem Solving Journey will be an indispensable resource.

Preface
Acknowledgements
Introduction the Spirit of the Journey
Generate the Mindset
Turn Problems into Opportunities: From Doubt to Possibility
Commit to the Summit: From Possibility to Commitment
Create Strength Out of Vulnerability: From Commitment to Confidence
Have It Both Ways: From Confidence to Determination
Transcend Limits: From Determination to Innovation
Characteristics of an Innovator
Know the Territory
Know What and How to Know: From Ignorance to Information
Spot the Patterns: From Information to Focus
Assess the Players and Stakes: From Focus to Interests
See the Whole, but Get to the Heart: From Interests to Understanding
Learn to Learn: From Understanding to Learning
Characteristics of a Discoverer
Build the Relationships
Conversation is King: From Isolation to Communication
Give and Take: From Communication to Relationships
Develop Yourself Through Others: From Relationships to a Core Team
Cultivate a Network: From a Core Team to a Network
All for One and One for All: From a Network to a Living Community
Characteristics of a Communicator
Manage the Journeys
Solve the Right Problems at the Right Time: From Disorientation to Selection
Choose Where to Go and How to Get There: From Selection to Direction
Define Success: From Direction to Defining Success
Plan for Chance: From Defining Success to Planning
Lead the Way: From Planning to Leadership
Characteristics of a Playmaker
Create the Solutions
Find the Right People for the Right Work: From a Void to a Team
Get the Tools to Do the Job: From a Team to Capability
Target and Conserve Scarce Resources: From Capability to Resources
Get the Right Information to the Right People: From Resources to Intelligence
Design Solutions That Evolve: From Intelligence to Evolution
Shift the Balance of Power: From Evolution to Power
Characteristics of a Creator
Deliver the Results
Simplify and Specify: From Drift to Action
Set the Pace, and Pilot a Course: From Action to Rhythm
Make the Right Decisions at the Right Time: From Rhythm to Momentum
Optimize Risk and Return: From Momentum to Value
Fail Small and Early to Win Big Later: From Value to Scale
Maintain an Edge: From Scale to Advantage
Characteristics of a Performer
The Guide to the Guide
Sources
List of Figures
Index

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