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Magic of Dialogue Transforming Conflict into Cooperation

ISBN-10: 0684865661
ISBN-13: 9780684865669
Edition: 2001
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Description: In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our  More...

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Book details

List price: $15.99
Copyright year: 2001
Publisher: Touchstone
Publication date: 9/5/2001
Binding: Paperback
Pages: 240
Size: 5.75" wide x 8.50" long x 0.75" tall
Weight: 0.484
Language: English

In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples, The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.

Mary Jeremy Daigler has been a visiting scholar at the Mount St. Agnes Theological Center for Women in Baltimore since 2008. She holds a doctor of ministry in church administration, a master of divinity from the Andover Newton Theological School, Massachusetts, and a master of arts in Classical Languages from the Johns Hopkins University. She is the author of Through the Windows: A History of the Ministry of Higher Education among the Sisters of Mercy (2001).

The Will to do it: Why Dialogue Is Necessary
Overcoming the Dialogue Deficit
The Skill to do it: Strategies for Dialogue
What Makes Dialogue Unique?
The Billion-dollar Dialogue
Introducing Dialogue into Routine Meetings
Transforming Casual Encounters Through Dialogue
Planned Dialogue
The Long and the Short of It
Ten Potholes of the Mind
The Broader Uses of Dialogue
Cultural Fault Lines
Proxy Dialogue
The Blind Spot and Other Resistances
Dialogue as a Path to Public Judgment
From Expert Knowledge to Wisdom
The Struggle for the Soul of America
Notes
Resources
Acknowledgments
Index

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