Exit, Voice, and Loyalty Responses to Decline in Firms, Organizations, and States

Name: Exit, Voice, and Loyalty Responses to Decline in Firms, Organizations, and States
Availability: InStock
ISBN: 9780674276604

ISBN-10: 0674276604

ISBN-13: 9780674276604

Edition: 1970

Authors: Albert O. Hirschman

List price: $30.00

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Description:

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract…

Book details

List price: $30.00
Copyright year: 1970
Publisher: Harvard University Press
Publication date: 2/1/1972
Binding: Paperback
Pages: 176
Size: 5.50" wide x 8.25" long x 0.50" tall
Weight: 0.616
Language: English




Introduction and Doctrinal Background


Enter ""exit"" and ""voice""


Latitude for deterioration, and slack in economic thought


Exit and voice as impersonations of economics and politics



Exit How the exit option works Competition as collusive behavior



Voice Voice as a residual of exit Voice as an alternative to exit



A Special Difficulty in Combining Exit and Voice



How Monopoly Can be Comforted by Competition



On Spatial Duopoly and the Dynamics of Two-Party Systems



A Theory of Loy