Dr. Deming The American Who Taught the Japanese about Quality

ISBN-10: 0671746219
ISBN-13: 9780671746216
Edition: 1991
List price: $20.95 Buy it from $0.69
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Used Starting from $0.69
New Starting from $20.93
what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Medical Terminology Online content $4.95 $1.99
Add to cart
Study Briefs
Medical Math Online content $4.95 $1.99
Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $20.95
Copyright year: 1991
Publisher: Touchstone
Publication date: 9/15/1991
Binding: Paperback
Pages: 304
Size: 5.50" wide x 8.50" long x 1.00" tall
Weight: 0.902
Language: English

Foreword
Introduction
Acknowledgments
Management and Quality
Quality Must Come First
What Is Quality?
Variation in Management
Stable Systems
Cooperation: Suppliers and Divisions
Cooperation Between Management and Workers
Cooperation Among Competitors
The Need for Transformation
Focus and Philosophy
Inspection
Attitudes Toward Suppliers
Rebirth and Renewal
The Importance of Training
Leadership
Driving Out Fear
Enhancing Pride and Joy in Work
Improvement and the Minds of Workers
Basic Transformation
Competition
Where Are We?
The Deming Prize
William Edward Deming: A Brief Biography
Some National Implications of the Deming View
Further Reading
Notes
Index

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×