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| Acknowledgments | |
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| Introduction | |
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| Sources of Authority in Pastoral Care | |
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| A Cross-Disciplinary Contextual Approach | |
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| The Shape of This Book | |
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| Basic Ingredients of Caregiving Relationships | |
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| A Pastoral Care Conversation | |
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| Empathy and Relational Boundaries | |
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| Power Dynamics | |
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| Power Dynamics and Maps of Creation | |
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| The Caregiver's Life Experience as a Source of Authority | |
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| Sam Lee's Transformative Experience | |
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| Sam's Story as a Resource in His Care of Mrs. Wood | |
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| Writing a Verbatim | |
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| Self-Reflection | |
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| Listening | |
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| Responsive Communication | |
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| Paraphrasing for Clarification | |
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| Asking Clarifying Questions | |
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| Interpreting the Careseeker's Emotional State | |
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| Appropriate Self-Disclosure | |
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| Body Language and Use of Space | |
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| Example 1 | |
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| Example 2 | |
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| Physical Contact | |
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| Privacy of Space | |
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| Reflecting on Listening Skills | |
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| Establishing a Caregiving Relationship | |
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| Limits of Confidentiality | |
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| Example | |
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| Sexual Misconduct | |
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| Dual Roles | |
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| Recognizing the Limits of Expertise | |
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| Availability | |
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| Establishing the Contract of Care | |
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| Psychological Assessment: The Careseeker's Story in Terms of Loss, Violence, and Compulsive Ways of Coping | |
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| Loss | |
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| The Phases of Grief | |
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| Types of Loss | |
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| Violence | |
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| Substance Abuse, Addiction, Compulsive Ways of Coping | |
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| Assessing Loss, Violence, and Coping | |
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| Systemic Assessment: The Careseeker's Culture, Communities, and Family | |
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| Case Study | |
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| Assessing a Careseeker's Culture and Social Identity | |
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| Assessing Local Community/Organizational Systems | |
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| Assessing Family of Origin and/or Present Family | |
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| Assessing Intimate Partnerships and Friendships | |
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| Assessing Culture, Community/Organizational, Family, and Marriage | |
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| Theological Reflection | |
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| Embedded vs. Deliberative Theology | |
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| A Theology of Broken Symbols | |
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| Case Study | |
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| Poling's Theology of Evil | |
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| Theological Reflection | |
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| Plans of Care: Seeking Healing and Justice | |
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| Attend to the Careseeker's Safety and Build Trust | |
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| Mourn Losses | |
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| Reconnect with the Ordinariness of Life | |
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| Planning Care | |
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| Affliction: A Case Study | |
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| Assessing Immediate Risks | |
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| Assessing Losses | |
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| Assessing Violence | |
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| Assessing Alcoholism | |
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| Assessing Social Identity | |
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| Theological Reflection | |
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| Interpreting Symbols | |
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| Assessing the Consequences of Wade's Symbols | |
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| Assessing the State of Wade's Soul | |
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| Wade's Symbol System as Part of a Web of Violence, Not Life | |
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| Making Faith Claims | |
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| Plan of Care | |
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| Attending to Safety and Building Trust | |
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| Mourning Losses | |
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| Reconnecting with the Ordinariness of Life | |
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| Conclusion | |
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| Narrative Pastoral Theology | |
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| Contextual Pastoral Theology | |
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| Cross-Disciplinary Pastoral Theology | |
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| Pragmatic Pastoral Theology | |
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| References | |
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| Index of Names and Subjects | |