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Course ILT Call Center Management

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ISBN-10: 0619148608

ISBN-13: 9780619148607

Edition: N/A

Authors: Axzo Press Axzo Press

List price: $30.00
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Book details

List price: $30.00
Publisher: Course Technology
Binding: Book, Other 
Pages: 134
Size: 8.70" wide x 10.90" long x 0.50" tall
Weight: 0.836
Language: English

Call load and staffing
Employee motivation and monitorin