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Human Relationsfirst

ISBN-10: 0618975993
ISBN-13: 9780618975990
Edition: 2009
List price: $84.95 Buy it from $3.00 Rent it from $15.98
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Book details

List price: $84.95
Copyright year: 2009
Publisher: CENGAGE Learning
Publication date: 1/17/2008
Binding: Paperback
Pages: 312
Size: 8.25" wide x 9.75" long x 0.50" tall
Weight: 1.144
Language: English

Introduction to Human Relations
The Nature, Purpose, and Importance of Human Relations
The Importance of Interpersonal Skills
The Forces Influencing Behavior at Work
The Development of the Human Relations Movement
Major Themes in Human Relations
Improving Personal and Organizational Communications
The Communication Process
Communication Filters
How to Improve Personal Communication
Communicating via Technology
Building High Self-Esteem
The Power of Self-Esteem
How Self-Esteem Develops
Self-Esteem Influences Your Behavior
How to Build Self-Esteem
Organizations Can Help
Personal Values Influence Ethical Choices
Character, Integrity, and Moral Development
How Personal Values Are Formed
Values Conflicts
Personal Values and Ethical Choices
Corporate Values and Ethical Choices
Attitudes Can Shape Your Life
Attitudes Are Learned
How Attitudes Are Formed
Attitudes Valued by Employers
How to Change Attitudes
Organizations' Efforts Toward Improving Employees' Attitudes
Developing a Professional Presence
Professional Presence--An Introduction
The Image You Project
Selecting Your Career Apparel
Factors That Make an Impact
Etiquette for a Changing World
Valuing Work Force Diversity
Work Force Diversity
Prejudiced Attitudes
The Many Forms of Discrimination
The Economics of Valuing Diversity
Managing Diversity
Affirmative Action: Yesterday and Today
Resolving Conflict and Achieving Emotional Balance
A New View of Conflict
Resolving Conflict Assertively
Learn to Negotiate Effectively
Conflict Resolution Process
Emotional Balance--An Introduction
Factors That Influence Our Emotions
Coping with Your Anger and the Anger of Others
Strategies for Achieving Emotional Control
A Life Plan for Effective Human Relations
Redefining Our Work Lives
New Models of Success
Toward Right Livelihood
Defining Your Nonfinancial Resources
Developing a Healthy Lifestyle
Planning for Changes in Your Life

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