Human Relations Principles and Practices

ISBN-10: 0618502092
ISBN-13: 9780618502097
Edition: 6th 2006 (Brief Edition)
List price: $260.95
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Description: This edition ofHuman Relations: Principles and Practicescontinues to focus on the immediate personal application of human relations principles and practices. In addition to incorporating the authors' innovative "Total Person" approach toward the  More...

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Book details

List price: $260.95
Edition: 6th
Copyright year: 2006
Publisher: CENGAGE Learning
Publication date: 1/14/2005
Binding: Paperback
Pages: 304
Size: 7.75" wide x 9.75" long x 0.75" tall
Weight: 1.474
Language: English

This edition ofHuman Relations: Principles and Practicescontinues to focus on the immediate personal application of human relations principles and practices. In addition to incorporating the authors' innovative "Total Person" approach toward the field, the Sixth Edition includes an increased emphasis on issues of diversity, presenting a broad range of characteristics that affect relationships on the job and ways to achieve insight when dealing with a wide-range of people related problems. The updated pedagogy includes strategically placed exercises that encourage teamwork and group problem-solving techniques, first-person advice from respected writers, educators, and business leaders, opening vignettes featuring prominent individuals in real-world situations, and "Career Corner" sections that provide practical solutions to common human relations problems. New!Updated content and featured topics include advice on establishing goals, root causes of negative attitudes, the use of "branding" to achieve greater visibility in a crowded job market; discrimination based on a person's religious preference, and new support for the importance of emotional intelligence. "Human Relations in Action" boxes are a mix of "how to" tips and examples from real-world organizations. New subjects include "Jargon Predates Bubble Burst at WorldCom," "Wanted: Employer with Ethics," "Greatest Comeback in Sports' History," "Avoid Creating a No-Complaint Zone," and "The 'No Win' Side to the Win/Win Approach." A "student friendly" approach emphasizes practical applications of theory, effective communication, self-development, and strategies that can be used to resolve work/life tensions. Internet application exercises keep students in touch with the world outside the classroom and provide an opportunity to acquire additional information on important topics in each chapter.

Note: Each chapter includes a Summary
Career Corner
Key Terms
Review Questions
Application Exercises
Role-Play Exercise, and Internet Exercise
Introduction to Human Relations The Nature, Purpose, and Importance of Human Relations The Forces Influencing Behavior at Work The Development of the Human Relations Movement Major Themes in Human Relations Human Relations: Benefits to You
Challenges in the New Economy
In Search of Work/Life Balance
Improving Interpersonal Communications Advanced Technology's Impact on Communication The Communication Process Communication Filters How to Improve Personal Communication Communicating Via Technology
Cybersurveillance: Big Brother Is Watching!
Reading Nonverbal Cues
Building High Self-Esteem The Power of Self-Esteem Self-Esteem Influences Your Behavior How to Build Self-Esteem Organizations Can Help
"Popeye" Lives On
Find Your Yoda
Personal Values Influence Ethical Choices Character, Integrity, and Moral Development How Personal Values Are Formed Values Conflicts Personal Values and Ethical Choices Corporate Values and Ethical Choices Values and Ethics in International Business
Character Counts as Much as Credentials
To Get to the Bottom of the Scandal, Go to the Top
Attitudes Can Shape Your Life Attitudes Can Be Learned How Attitudes Are Formed Attitudes Valued by Employers How to Change Attitudes A Final Word
Where Is My Stability?
Life Is Good at the Pike Place Fish Market
Developing a Professional Presence Professional Presence--An Introduction The Image You Project
The Importance of Class
Do You Want to Be Your Own Brand?
Valuing Work Force Diversity Work Force Diversity--A Definition Prejudiced Attitudes--An Introduction The Many Forms of Discrimination The Issue of Valuing Diversity Managing Diversity Affirmative Action: Yesterday and Today
Quality Education Through Enhanced Diversity
Xenophobia: Fear of Foreigners
Resolving Conflict and Achieving Emotional Balance A New View of Conflict Finding the Root Causes of Conflict Learn to Negotiate Effectively Conflict Resolution Process Achieving Emotional Balance Factors That Influence Our Emotions Coping with Your Anger and the Anger of Others Strategies for Achieving Emotional Control
Helping Employees Who Behave Badly
Couples Combat
A Life Plan for Effective Human Relations Achieving Balance in a Chaotic World Toward a New Definition of Success Toward Right Livelihood Developing a Healthy Lifestyle Planning for Changes in Your Life The Choice Is Yours
Friendships as a Source of Positive Energy

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