Bill is the director of UI Engineering at NetFlix in Los Gatos, Ca where he has stocked a huge playroom full of the newest interactive toys so his team can experiment with designing for different devices. He has a long and glamorous history in the IT world, due mostly to his unique understanding of both the technical and creative aspects of designing usable products. His ramblings and musings can be found at www.looksgoodworkswell.com.
Theresa Neil is a user interface designer who started cataloging interaction principles a couple of years ago while working on enterprise applications at Sabre. 3 years of consulting and 30+ products later, these principles are still guiding her designs. Theresa works from an old cabin in the Hill Country near Austin, Texas, where she lives with her husband and son, and multitude of pets.