Intercultural Communication

ISBN-10: 0538727942

ISBN-13: 9780538727945

Edition: 2006

Authors: Susan Eckert

List price: $46.95
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Description:

As the workplace continues to become more ethnically diverse, the need for training materials that address the changes is needed on many levels of education. Intercultural Communication shifts the focus solely away from ethnicity and color by helping individuals to understand the many ways we may all differ from one another culturally (i.e. more women in the workplace, a higher incidence of older workers, a greater number of individuals who communicate openly about their disabilities, and a greater diversity in class background).
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Book details

List price: $46.95
Copyright year: 2006
Publisher: Cengage South-Western
Publication date: 1/19/2005
Binding: Paperback
Pages: 112
Size: 8.50" wide x 10.50" long x 0.25" tall
Weight: 0.594
Language: English

Introduction
Making Connections
Deconstructing Culture
Learning About Mental Models
Establishing Key Communication Skills
Making Conversations Work
Learning the Art of Constructive Feedback
Bridging Through Conflict
Planning for Change & Personal Evolution
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