Administrative Office Management

ISBN-10: 0538722207
ISBN-13: 9780538722209
Edition: 12th 2000
List price: $107.95
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: Administrative Office Management continues to reflect current management thinking with regard to managing office and business information systems and supervising staff. It covers management principles and concepts including organizational trends,  More...

what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
History of Western Art Online content $4.95 $1.99
Add to cart
Study Briefs
History of World Philosophies Online content $4.95 $1.99
Add to cart
Study Briefs
American History Volume 1 Online content $4.95 $1.99
Add to cart
Study Briefs
History of Western Music Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $107.95
Edition: 12th
Copyright year: 2000
Publisher: Cengage South-Western
Publication date: 10/28/1999
Binding: Hardcover
Pages: 448
Size: 8.50" wide x 9.50" long x 0.75" tall
Weight: 2.046
Language: English

Administrative Office Management continues to reflect current management thinking with regard to managing office and business information systems and supervising staff. It covers management principles and concepts including organizational trends, technology, and global business ethics. This edition includes more technology-based end-of-chapter activities and focuses on key topics.

Identifying Basic Concepts and Trendsp. 1
Traditional Office Management Practicesp. 2
The Impact of Emerging Elements of Managementp. 25
Resource Areas Influenced by Administrative Office Managersp. 45
Forces that Influence Emerging Management Practicesp. 67
Restructured Office Systems and Workplace Training Needsp. 91
Practicing Leadership and Communication Skillsp. 107
Leadership, Motivation, and Problem Solving in Organizationsp. 108
The Communication Process and Office Communication Networksp. 131
Groups, Teamwork, and Conflict Issuesp. 153
Managing Human Resources in the Officep. 177
Staffing Practices: Trends, Laws, and Job Analysisp. 178
On-the-Job Employee Practicesp. 201
Work Ethics and Business Etiquette Issuesp. 227
Managing the Office Environment and Systemsp. 249
Computer Systems and Related Equipmentp. 250
Telecommunications and Office Network Systemsp. 271
Internet Services, Distant Office Systems, and Other Computer Issuesp. 287
Trends and Challenges in Administrative Office Managementp. 303
Managing Office Environment Issuesp. 323
Other Essential Communication Skillsp. 324
Employee Recognition and Compensationp. 339
Health-Related and Other Workplace Issuesp. 357
Office Design, Space, Health and Safety Issuesp. 371
Other Office Systems; Records, Copying, Telephone, Mail, and Accountingp. 395
Glossaryp. 415
Indexp. 425
Table of Contents provided by Blackwell. All Rights Reserved.

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×