Administrative Office Management, Complete Course

ISBN-10: 0538438576

ISBN-13: 9780538438575

Edition: 13th 2005 (Revised)

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Description:

Administrative Office Management continues to provide students with the most up-to-date information reflecting contemporary management thinking, issues, and trends that every office employee needs to know. The text provides a strong management-based background while utilizing a humanistic approach for managing and supervising staff in an office environment.
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Book details

List price: $196.95
Edition: 13th
Copyright year: 2005
Publisher: Cengage South-Western
Publication date: 4/14/2004
Binding: Paperback
Pages: 560
Size: 8.00" wide x 9.00" long x 1.00" tall
Weight: 2.2
Language: English

Identifying Basic Concepts and Trends
The Evolution of Management Practices
Handling Administrative Management Challenges
Administrative Management Activities in the Workplace
Emerging Elements Impacting Administrative Management Practices
Managing Information, Technology, and Training in the Workplace
Managing Human Resources in the Workplace
Staffing Practices: Employment Laws and Job Analysis
On-the-Job Employee Practices
Employee Compensation, Recognition, and Company Policies
Health-Related and Other Workplace Issues
Work Ethics and Business Etiquette Issues
Practicing Leadership and Communication Skills
Leadership, Motivation, and Problem Solving in Organizations
Communicating in the Workplace
Group Dynamics, Teamwork, and Conflict Issues
Essential Business Communication Skills
Managing Essential Administrative Services
Office Design, Space, and Health Issues
Managing Workplace Safety
Other Workplace Productivity Systems
Managing Workplace Systems and Technology
Computer Network Systems and Security Issues
Internet Services and Computer Management Policies
Business and Computer Information Systems
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