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| Preface | |
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| Personnel Management | |
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| Recruitment and Selection: Deer Valley Hires a New Coach | |
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| Promotion: Tom Collins Doesn't Mix Well | |
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| Job Evaluation: Some Counselors Are More Equal Than Others | |
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| Compensation: Paying the Tucson Police | |
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| The Fair Labor Standards Act: Flexing to Avoid Overtime | |
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| Employee Benefits: No More Nittany Lions | |
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| Merit System Standards: Hiring the Unqualified | |
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| Personnel Records Management: Dissing the Border Patrol | |
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| Employment Relations | |
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| Collective Bargaining (Problem Solving): Handling the Hanford Patrol | |
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| Collective Bargaining (Positional): Taking the Firefighters' Heat | |
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| Labor-Management Relations: Holiday Time for Prison Guards | |
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| Affirmative Action: An African American Woman Among the Good Ol' Boys in Indiana | |
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| Sexual Harassment: Jailhouse Follies | |
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| Ethnic Discrimination: Culture Clash at the Cancer Center | |
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| Off-Duty Conduct: The Cop and the Prostitute | |
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| Employee Dating and Privacy: The Case of the Cuddly Custodian | |
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| Employee Due Process: Sergeant Preston of the Yukon Police | |
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| ADA Concerns: Is Heavy Lifting an Essential Job Function? | |
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| Hatch Act and Partisan Practices: Political Shoot-Out in the Lone Star State | |
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| Human Resources Management | |
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| Human Resources Planning: Smoky Bear Is an Underfill | |
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| Performance Evaluation: To Protect and to Serve | |
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| Employee Development and Training: Fearless Freddy Fuego | |
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| Layoff and Reduction-in-Force: Eenie-Meenie-Miny-Mo | |
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| Disparate Treatment in Disciplinary Action: Cattery Row | |
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| Preponderance of Evidence in Discipline: Case of the Missing Portable Potty | |
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| Summary Discharge or Progressive Discipline?: Road Rage Among the Tar Heels | |
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| Managing the Traditional Worker: Billy Goat or Old Goat? | |
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| Conflict Resolution and Grievance Handling: Too Many Christmas Carols in the Winter Festival | |
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| Attendance Management: What's a Single Mom to Do? | |
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| Comparative HRM: Human Resources Management in the Land of the Czars | |