Active Communication

ISBN-10: 0534340075
ISBN-13: 9780534340070
Edition: 1st 1996
Authors: Matthew Westra
List price: $127.95
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Description: Using Matthew Westra's conversational and class-tested book, readers will learn the skills they need to take an active role in the communication process. Appropriate for 'helpers' from a variety of disciplines, including counseling, human services,  More...

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Book details

List price: $127.95
Edition: 1st
Copyright year: 1996
Publisher: Wadsworth
Publication date: 9/11/1995
Binding: Paperback
Pages: 176
Size: 6.50" wide x 9.25" long x 0.25" tall
Weight: 0.726
Language: English

Using Matthew Westra's conversational and class-tested book, readers will learn the skills they need to take an active role in the communication process. Appropriate for 'helpers' from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps readers learn to observe, reflect upon, and practice active listening in a helping environment. Interdisciplinary applications of listening and speaking are presented to help facilitate development of the specialized concepts that helping professionals employ, which involves directness, openness, and empathy.

The Pyramid of Active Communication
Process of Communication
Attitudes for Active Communication
Skills of the Body
Probes and Questions
Skills of Reflection
Speaking to Be Heard
Applications
Topics for Exercises and Discussions
Role Play Scenarios
References
Index

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