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| Preface | |
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| A Word About Diversity | |
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| Acknowledgments | |
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| Introduction | |
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| What It Means to Be Culturally Competent | |
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| Demographics | |
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| Reactions to the Changing Demographics | |
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| A Model of Cultural Competence | |
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| Assessing Agency Cultural Competence | |
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| Individual Cultural Competence Skill Areas | |
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| Defining Professional Standards | |
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| Why Become Culturally Competent? | |
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| The Fear and Pain Associated with Moving Toward Cultural Competence | |
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| Speaking Personally About Cultural Competence | |
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| Summary | |
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| Activities | |
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| Understanding Racism, Prejudice, and White Privilege | |
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| Defining and Contextualizing Racism | |
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| Individual Racism and Prejudice | |
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| Traits and Tendencies Supporting Racism and Prejudice | |
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| Psychological Theories of Prejudice | |
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| Implications for Providers | |
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| Institutional Racism | |
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| Determining Institutional Racism | |
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| Consciousness, Intent, and Denial | |
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| Implications for Providers | |
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| Cultural Racism | |
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| Implications for Providers | |
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| Racial Consciousness Among Whites | |
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| White Privilege | |
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| White Racial Attitude Types | |
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| A Model of White Racial Identity Development | |
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| Identity Development in the Classroom | |
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| Becoming a Cultural Ally | |
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| Summary | |
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| Activities | |
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| Understanding Culture and Cultural Differences | |
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| What Is Culture? | |
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| Culture Versus Race in the Definition of Group Differences | |
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| The Dimensions of Culture | |
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| Comparing Cultural Paradigms in America | |
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| Nature and the Environment | |
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| Time Orientation | |
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| People Relations | |
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| Work and Activity | |
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| Human Nature | |
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| Are Theories of Helping Culture Bound? | |
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| Key Aspects of the Helping Process | |
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| Verbal Expressiveness and Self-Disclosure | |
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| Setting Long-Term Goals | |
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| Changing the Client Versus Changing the Environment | |
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| Definitions of Mental Health | |
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| Conflicting Cross-Cultural Service Models | |
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| Summary | |
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| Activities | |
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| Introduction to Chapters 5 through 7 | |
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| Children and Parents of Color | |
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| Three Scenarios | |
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| Child Development | |
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| Temperament at Birth | |
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| Development of Racial Awareness | |
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| Racial Awareness and Self-Esteem | |
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| Clarifying the Question | |
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| Adolescent Racial Identity | |
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| Academic Performance and Learning Styles | |
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| Cultural Issues in Therapeutic Interventions with Children | |
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| Parenting | |
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| Creating a Buffer Zone | |
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| Parenting for Self-Esteem | |
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| Preparing the Child Emotionally for Racism | |
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| Preparing the Child Cognitively for Racism | |
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| Bicultural Children and Families | |
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| Bicultural Couples | |
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| Patterns of Bicultural Relationships | |
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| Bicultural Children | |
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| Adopted Children | |
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| Summary | |
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| Activities | |
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| Mental Health Issues | |
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| Racial Identity and Group Belonging | |
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| The Inner Dynamics of Ethnic Identity | |
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| Models of Racial Identity Development | |
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| Racial Identity Development and the Helping Process | |
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| Assimilation and Acculturation | |
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| Views of Acculturation | |
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| Immigration and Acculturation | |
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| Acculturation and Community Breakdown | |
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| Stress | |
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| Psychological Trauma | |
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| Drug and Alcohol Use | |
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| Comparing Latinos/as and Asian Americans | |
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| The Cultural Meaning of Recovery | |
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| Summary | |
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| Activities | |
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| Bias in Service Delivery | |
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| The Impact of Social, Political, and Racial Attitudes | |
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| Who Are the Providers? | |
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| Underrepresentation in the Professions | |
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| Dissatisfaction Among Providers of Color | |
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| The Use of Paraprofessionals | |
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| The Use of Traditional Healers | |
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| Cultural Aspects of Mental Health Service Delivery | |
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| Bias in Conceptualizing Ethnic Populations | |
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| Bias in Assessment | |
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| Bias in Diagnosis | |
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| Cultural Variations in Psychopathology | |
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| Cultural Attitudes Toward Mental Health | |
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| Cultural Differences in Symptoms, Disorders, and Pathology | |
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| The Case of Suicide | |
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| Summary | |
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| Activities | |
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| Working with Culturally Different Clients | |
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| How Is Cross-Cultural Helping Different? | |
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| Conceptualizing Cross-Cultural Work | |
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| Understanding Difference | |
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| Understanding Power | |
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| Preparing for Cross-Cultural Work | |
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| Assessing Culturally Different Clients | |
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| Establishing Rapport and the First Session | |
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| Two Case Studies | |
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| Summary | |
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| Activities | |
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| Addressing Ethnic Conflict, Genocide, and Mass Violence | |
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| Historic Trauma and Unresolved Grief among Native Americans | |
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| Brave Heart's Cultural Intervention | |
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| PTSD in Native American Males | |
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| South Africa and Its Truth and Reconciliation Commission | |
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| Impact on Victims | |
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| Impact on Victims | |
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| Impact on Perpetrators | |
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| Institute for the Healing of Memories | |
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| Forgiveness | |
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| Reparations | |
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| Holocaust Survivors, Nazis, Their Children, and Reconciliation | |
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| Summary | |
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| Activities | |
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| Introduction to Chapters 10 through 14 | |
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| Avoiding the Stereotyping of Individual Group Members | |
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| The Interviews | |
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| Working with Latino/a Clients: An Interview with Roberto Almanzan | |
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| Demographics | |
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| Family and Cultural Values | |
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| Our Interviewee | |
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| The Interview | |
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| Working with Native American Clients: An Interview with Jack Lawson | |
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| Demographics | |
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| Family and Cultural Values | |
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| Our Interviewee | |
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| The Interview | |
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| Working with African American Clients: An Interview with Veronique Thompson | |
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| Demographics | |
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| Family and Cultural Values | |
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| Our Interviewee | |
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| The Interview | |
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| Working with Asian American Clients: An Interview with Dan Hocoy | |
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| Demographics | |
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| Family and Cultural Values | |
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| Our Interviewee | |
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| The Interview | |
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| Working with White Ethnic Clients: An Interview with the Author | |
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| Demographics and Cultural Similarities | |
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| Our Interviewee | |
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| The Interview | |
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| Some Closing Thoughts | |
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| Gaining More Knowledge | |
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| Learning About Client Cultures | |
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| Finding Support for Cross-Cultural Work | |
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| Summary | |
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| Activities | |
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| Case of Elena | |
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| Case of Theo | |
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| Selected Bibliography on Diversity | |
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| Ablism and Disability | |
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| Aging | |
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| Classism | |
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| Gender | |
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| Sexual Orientation: Gay, Lesbians, Transsexuals | |
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| Glossary | |
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| References | |
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| Index | |