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| Preface | |
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| About the Author | |
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| What Is a Crisis? | |
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| Crisis Defined | |
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| Crisis as Both Danger and Opportunity | |
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| Crisis as Opportunity | |
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| Crisis as Danger: Becoming a Crisis-Prone Person | |
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| Other Factors Determining Danger or Possibility | |
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| Precipitating Events | |
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| Developmental Crises | |
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| Situational Crises | |
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| Subjective Distress | |
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| Failure of Coping Methods | |
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| Key Terms for Study | |
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| The History of Crisis Intervention | |
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| Contributions from Other Theoretical Modalities | |
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| Psychoanalytic Theory | |
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| Existential Theory | |
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| Humanistic Approach | |
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| Cognitive-Behavioral Theories | |
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| Family Systems Theory | |
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| Brief Therapy | |
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| Critical Incident Debriefing | |
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| The ABC Model of Crisis Intervention | |
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| Key Terms for Study | |
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| Ethical and Professional Issues | |
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| The Need for Ethics | |
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| Use of Paraprofessionals | |
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| Self-Awareness and Countertransference | |
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| Dual Relationships | |
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| Confidentiality | |
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| Elder Abuse Reporting Act | |
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| Child Abuse Reporting Act | |
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| Informed Consent | |
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| Supervision and Training | |
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| Burnout and Secondary Posttraumatic Stress Disorder | |
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| Definitions of Burnout | |
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| Symptoms of Burnout | |
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| Causes of Burnout | |
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| Prevention of Burnout | |
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| A Study of Community Crisis Workers | |
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| Key Terms for Study | |
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| Cultural Sensitivity in Crisis Intervention | |
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| Development of Culturally Sensitive Psychotherapists | |
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| Latinos | |
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| Mexican American Families | |
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| Mexican American Cultural Patterns | |
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| Issues Related to Different Rates of Acculturation | |
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| Comparison of Mainstream Cultural Values and Latino Resistance in the Mental Health Field | |
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| Ataque de Nervios | |
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| African American Families | |
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| Role of Religion in African American Life | |
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| Problem-Solving Model for African Americans | |
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| Asian American Families | |
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| Crisis Intervention Issues for Asian Americans | |
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| Southeast Asians and Posttraumatic Stress Disorder | |
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| Asian American Family Structure | |
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| Shame and Obligation in Asian American Culture | |
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| Communication Process in Asian American Culture | |
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| People with Disabilities and Crisis Intervention | |
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| Responses to People with Disabilities | |
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| The Disabled Population and the ADA | |
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| Vulnerable Subgroups within the Disabled Population | |
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| Crisis Intervention Strategies for Persons with Disabilities | |
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| The Subculture of Gays, Lesbians, Bisexuals, and Transgenders | |
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| Typical Issues Facing G/L/B/T Persons in Crisis | |
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| Coming Out | |
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| Case Vignettes | |
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| Key Terms for Study | |
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| The ABC Model of Crisis Intervention | |
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| Developing and Maintaining Rapport | |
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| Attending Behavior | |
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| Exercise | |
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| Questioning | |
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| Paraphrasing | |
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| Exercise | |
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| Reflection of Feelings | |
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| Exercise | |
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| Summarization | |
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| Identifying the Problem | |
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| Identifying the Precipitating Event | |
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| Recognizing the Meaning or Perception of the Precipitating Event | |
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| Identifying Subjective Distress and Functioning Level | |
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| Making Ethical Checks | |
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| Substance Abuse Issues | |
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| Therapeutic Interaction | |
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| Coping | |
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| Exploring the Client's Own Attempts at Coping | |
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| Encouraging the Development of New Coping Behaviors | |
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| Presenting Alternative Coping Behaviors | |
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| Commitment and Follow-Up | |
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| Key Terms for Study | |
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| When Crisis Is a Danger | |
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| Suicide | |
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| Symptoms and Clues | |
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| Suicide Assessment | |
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| A Phenomenological Look at Suicide | |
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| Suicide Prevention | |
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| Interventions | |
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| Self-Mutilative Behaviors (SMB) | |
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| Managing a Client Who Is a Danger to Others | |
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| Psychotic Breakdowns and Gravely Disabled Mentally Ill Persons | |
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| Exercises | |
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| Key Terms for Study | |
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| Developmental Crises | |
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| Evolutional Crises | |
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| First Stage of a Family: Creating a Marital Subsystem | |
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| Creating a Parental Subsystem | |
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| Creating Sibling Subsystems | |
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| Creating Grandparental Subsystems | |
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| Situational Crises Related to Adolescence | |
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| Teen Pregnancy | |
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| Gangs | |
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| Runaways | |
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| Eating Disorders | |
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| Crises of Old Age | |
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| Alzheimer's Disease | |
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| Case Vignettes | |
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| Key Terms for Study | |
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| Crises of Loss | |
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| Death and Dying | |
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| Kubler-Ross's Five Stages of Death and Dying | |
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| Definitions | |
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| Tasks of Mourning | |
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| Manifestations of Normal Grief | |
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| Determinants of Grief | |
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| Intervention | |
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| Counseling Principles and Procedures | |
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| Losing a Child | |
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| Divorce and Separation | |
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| Intervention | |
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| Children and Divorce | |
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| Crises Related to Blended Families | |
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| Exercises | |
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| Key Terms for Study | |
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| Crises Related to AIDS and HIV | |
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| Basic Statistics About AIDS | |
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| Acronyms and Terms | |
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| A Brief Outline of the History of AIDS | |
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| What Is AIDS? | |
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| Signs and Symptoms of AIDS | |
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| Misconceptions about AIDS | |
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| Modes of Transmission | |
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| Progression of HIV Infection to AIDS | |
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| AIDS Testing | |
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| Treatment | |
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| Social Aspects | |
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| Interventions | |
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| Treatment Issues | |
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| Exercises | |
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| Key Terms for Study | |
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| Crises Related to Substance Abuse | |
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| Recognizing Substance Dependence and Substance Abuse | |
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| Criteria for Substance Dependence | |
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| Criteria for Substance Abuse | |
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| Types of Drug Abuse Crises | |
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| Medical Crises | |
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| Legal Crises | |
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| Psychological Crises | |
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| Spiritual Crises | |
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| Alcohol: The Most Common Drug of Abuse | |
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| Facts about Alcoholism and Alcohol-Related Problems | |
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| The Alcoholic | |
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| Intervention | |
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| The Co-Dependent | |
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| Cocaine, Crack, and Crystal Meth | |
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| Effects of Cocaine and Speed on the Family | |
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| Marijuana | |
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| LSD (Lysergic Acid Diethylamide) | |
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| Heroin | |
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| Exercises | |
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| Key Terms for Study | |
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| PTSD, Community Disasters, and Trauma Response | |
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| Posttraumatic Stress Disorder (PTSD) | |
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| Diagnostic Criteria for Acute Stress Disorder | |
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| Serving in Combat or Living in a War Zone | |
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| Suffering Personal or Family Victimization | |
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| Living Through a Natural Disaster | |
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| Surviving a Manmade Disaster | |
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| Interventions | |
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| Critical Incident and Debriefing | |
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| Effects on Young Children | |
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| Debriefing Process | |
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| Other Therapeutic Approaches Commonly Used to Treat PTSD | |
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| Case Vignettes | |
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| Key Terms for Study | |
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| Child Abuse, Spousal Abuse, and Sexual Assault | |
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| Child Abuse | |
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| Prevalence | |
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| Types of Child Abuse | |
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| How to Detect Child Abuse and Neglect | |
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| How to Detect Sexual Abuse of Children | |
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| Association of Child Abuse with Posttraumatic Stress Disorder | |
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| Reporting Child Abuse | |
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| Interventions with an Abused Child | |
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| The Battering Parent | |
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| Interventions for Adults Who Were Sexually Abused as Children | |
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| Elder Abuse | |
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| Interventions with Abused Elderly People | |
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| Intimate Partner Abuse and Domestic Violence | |
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| Prevalence | |
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| How Are Children Affected? | |
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| Common Myths | |
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| A Historical Perspective | |
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| Why Do Women Stay? | |
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| The Battering Cycle | |
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| Battered Woman Syndrome | |
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| Intervening with Battered Women | |
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| The Batterer | |
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| Interventions with the Batterer | |
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| Rape | |
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| Common Myths and Facts about Rape | |
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| What Is Rape? | |
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| Rape Trauma Syndrome | |
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| Interventions with a Rape Victim | |
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| Date and Acquaintance Rape | |
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| Case Vignettes | |
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| Child Abuse and Spousal Abuse | |
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| Child Sexual Abuse | |
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| Child Physical Abuse | |
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| Child Neglect | |
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| Spousal Abuse | |
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| Spousal Abuse and Elder Abuse | |
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| Acquaintance Rape | |
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| Rape | |
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| Rape | |
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| Key Terms for Study | |
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| References | |
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| Name Index | |
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| Subject Index | |