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Essentials of Skilled Helping Managing Problems, Developing Opportunities (with Skilled Helping Around the World: Addressing Diversity and Multiculturalism Booklet)

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ISBN-10: 0495004871

ISBN-13: 9780495004875

Edition: 2006

Authors: Gerard Egan

List price: $168.95
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Internationally recognized for its successful problem-management and opportunity development approach to effective helping, Egan's classic book is now available in a briefer, paperback edition. ESSENTIALS OF SKILLED HELPING offers an accessible presentation of Egan's three-stage model through its streamlined content, simpler language, and case studies.
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Book details

List price: $168.95
Copyright year: 2006
Publisher: Brooks/Cole
Publication date: 8/15/2005
Binding: Paperback
Pages: 352
Size: 7.50" wide x 9.00" long x 0.50" tall
Weight: 1.298
Language: English

Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.

Laying the Groundwork
Introduction to Helping
The Helping Relationship and the Values that Drive it
The Therapeutic Dialogue
The Basics of Communication: Tuning In to Clients and Active Listening
Communicating Empathy and Checking Understanding
The Art of Probing and Summarizing
Helping Clients Challenge Themselves
Challenging Skills and the Wisdom Needed to Use Them Well
The Stages and Tasks of the Helping Model
Stage I: Helping Clients Tell Their Stories: An Introduction to Stage I
Stage II. Helping Clients Identify, Choose, and Shape Problem-Managing Goals
Stage III: Helping Clients Develop Strategies and Plans for Accomplishing Goals
The Action Arrow: Helping Clients Overcome Obstacles, Execute Plans, and Get Results
References
Index