Balanced Scorecard Maximizing Performance and Maintaining Results

ISBN-10: 0471780499
ISBN-13: 9780471780496
Edition: 2nd 2006 (Revised)
Authors: Paul R. Niven
List price: $49.95
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Description: A successful Balanced Scorecard system defines performance objectives, measures, and targets in four linked and balanced perspectives: financial, customer, internal processes, and employee learning and growth. This new edition of Paul Niven's  More...

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Book details

List price: $49.95
Edition: 2nd
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 9/1/2006
Binding: Hardcover
Pages: 336
Size: 6.50" wide x 9.50" long x 1.25" tall
Weight: 1.606
Language: English

A successful Balanced Scorecard system defines performance objectives, measures, and targets in four linked and balanced perspectives: financial, customer, internal processes, and employee learning and growth. This new edition of Paul Niven's implementation classic guides organizations in implementing a successful balanced scorecard methodology throughout the organization. It focuses on providing a step-by-step methodology that successfully translates strategies into action. Balanced Scorecard Step-by-Step, Second Edition features new chapters on strategy maps, corporate governance, and post-implementation guidance as well as new case studies and analysis of the latest trends in balanced scorecard implementation. Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses achieve breakthrough results using the balanced scorecard system. He is the author of two highly praised and successful books on the balanced scorecard: Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9) and Balanced Scorecard Diagnostics: Maintaining Maximum Performance (0-471-68123-7), both available from Wiley.

Preface
Acknowledgments
Performance Measurement and the Need for a balanced Scorecard
Getting Started
Mission, Values, Vision, and Strategy
Strategy Maps
Creating Performance Measures
Setting Targets and Prioritizing Initiatives
Cascading the Balanced Scorecard to Build Organizational Alignment
Using the Balanced Scorecard to Strategically Allocate resources
Additional Balanced Scorecard linkages: Compensation and Corporate Governance
Reporting Balanced Scorecard Results
Maintaining the Balanced Scorecard
Concluding Thoughts on Balanced Scorecard Success
Index

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