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| What Is Mediation? | |
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| Introduction | |
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| Mediation Is Not New; It Is a New Way of Thinking | |
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| Blueprint for Becoming a Mediator | |
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| Mediation's Bright Future | |
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| Litigation Does Not Work | |
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| Considering Mediation as a Professional Practice | |
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| Mental Health Professionals | |
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| Family Law Attorneys | |
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| Not All Mediators Practice Client-Centered Mediation | |
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| Conclusion | |
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| The Client-Centered Mediation Model | |
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| Introduction | |
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| Client-Centered Divorce Mediation | |
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| A Future-Oriented Approach | |
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| Characteristics of Client-Centered Mediation | |
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| Opportunity versus Contest | |
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| Old Thinking | |
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| New Thinking | |
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| Conclusion | |
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| The Mediation Process and the Mediator's Role | |
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| Overview of Divorce Mediation | |
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| Initial Consultation | |
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| Working Mediation Sessions | |
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| Finalizing the Mediation Process | |
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| The Role of the Mediator | |
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| Connecting Emotionally with Clients | |
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| Managing the Mediation Process | |
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| Addressing the Issues | |
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| Mediator Tools, Skills, and Techniques | |
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| Mediator Neutrality | |
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| Being Neutral About Divorce | |
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| Building Blocks for Settlement | |
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| Offering Ideas and Options | |
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| Gender Neutrality | |
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| Power Imbalance | |
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| Conclusion | |
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| The ABCs of Divorce Mediation | |
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| Introduction | |
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| What Is Divorce Mediation? | |
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| Why Divorce Mediation Is a Growing Field | |
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| Relationship Circle | |
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| Mediating Parenting Agreements | |
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| What's the Difference? | |
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| History | |
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| The Reason Mediation Was Needed in the First Place | |
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| Client-Centered Divorce Mediation | |
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| The Community of Professionals | |
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| Neutral Experts | |
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| Therapists | |
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| Accountants and Financial Planners | |
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| Real Estate Appraisers | |
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| Mortgage Bankers | |
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| Career Consultants | |
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| Business Appraisers | |
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| Actuaries | |
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| Doctors and Other Medical Specialists | |
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| Chemical-Dependency Counselors | |
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| How to Become a Neutral Expert | |
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| Conclusion | |
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| Mediating Workplace and Other Nondivorce Disputes | |
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| Introduction | |
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| The Problem | |
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| Case Study | |
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| Background | |
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| Orientation | |
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| Deciding Who Should Attend | |
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| Discussing Confidentiality | |
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| Setting the Stage for Cooperation | |
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| Signing the Agreement to Mediate | |
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| Unfolding their Stories | |
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| Managing the Discussions | |
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| Uncovering Needs and Interests | |
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| Considering Options | |
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| Choosing Options | |
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| Client-Centered Community Mediation | |
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| Conclusion | |
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| Mediation Training | |
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| Characteristics of a Mediator | |
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| Being Nonjudgmental | |
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| Being a Holistic Listener | |
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| Being Willing to Understand and Manage Conflict | |
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| Being Able to Clarify Communication | |
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| Being Intuitive | |
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| Being Nondirective | |
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| Being Able to Think Creatively | |
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| Believing Passionately in the Value of Mediation | |
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| Believing in the Capacity of People to Mediate | |
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| What Motivates Someone to Become a Mediator? | |
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| Choosing a Client-Centered Mediation Training | |
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| The Trainers | |
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| The Curriculum | |
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| Conflict-Resolution Theory | |
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| Conceptual Framework of Mediation | |
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| Conclusion | |
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| Building a Mediation Practice | |
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| Rest, Rest, and More Rest | |
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| Continuing to Learn About Divorce Mediation | |
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| Networking with Divorce Professionals | |
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| Join Mediation and Other Organizations | |
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| Mentoring | |
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| Practice Models | |
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| Expand Your Practice to Include Mediation | |
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| Offer to Work with Another Professional Practice | |
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| Establish a Mediation Group Practice | |
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| Opening Your Own Mediation Practice | |
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| Develop a Business Plan | |
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| Meet with the SBA | |
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| Plan a Marketing and Public Relations Strategy | |
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| Web Page | |
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| Conclusion | |
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| Ethical Standards and Accountability | |
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| Preamble | |
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| Initiating the Process | |
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| Procedures | |
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| Impartiality and Neutrality | |
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| Mediator Comments About Violence and Intimidating Behavior | |
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| Costs and Fees | |
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| Confidentiality and Exchange of Information | |
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| Self-Determination | |
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| Professional Advice | |
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| Parties' Ability to Negotiate | |
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| Concluding Mediation | |
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| Training and Education | |
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| Advertising | |
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| Relationship with Other Professionals | |
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| Advancement of Mediation | |
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| Other Standards of Practice | |
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| Mediator Accountability | |
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| Conclusion | |
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| The Future Impact of Mediation Practice | |
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| Future Predictions | |
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| Conclusion | |
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| Agreement to Mediate | |
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| Mediation Service Fee Schedule | |
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| Divorce Mediation Questionnaire | |
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| Memorandum of Agreement | |
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| Academy of Family Mediators | |
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| References | |
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| Resources | |
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| Index | |