Housekeeping Management

ISBN-10: 0471251895

ISBN-13: 9780471251897

Edition: 1999

Authors: Matt A. Casado

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Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operationsincluding housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundry room management, cleaning, personnel administration, administrative controls, and risk management.
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Book details

List price: $114.95
Copyright year: 1999
Publisher: John Wiley & Sons, Incorporated
Publication date: 9/13/1999
Binding: Hardcover
Pages: 304
Size: 8.00" wide x 9.75" long x 0.75" tall
Weight: 1.584
Language: English

Introduction to Housekeeping Management
Management of Lodging Operations
The Executive Housekeeper as Department Manager
Organization of the Housekeeping Department
Structural Planning of the Housekeeping Department
Housekeeping Staffing Patterns
Technical Skills Management
Management of Inventory and Equipment
Characteristics of Housekeeping Equipment and Supplies
Linen Management
Laundry Room Management
The Cleaning Function
Human Resources Management
Personnel Administration
Administrative Controls
Controlling Operations
Risk and Environmental Management
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