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Values-Based Safety Process Improving Your Safety Culture with Behavior-Based Safety

ISBN-10: 0471220493
ISBN-13: 9780471220497
Edition: 2nd 2003 (Revised)
Authors: Terry E. McSween
List price: $96.95 Buy it from $76.68
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Description: This second edition provides a concise and practical guide for implementing a behaviour-based safety system within any organization. It includes two new chapters on topics in behavioural safety, isolated workers, and in the role of leadership in  More...

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Book details

List price: $96.95
Edition: 2nd
Copyright year: 2003
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/16/2003
Binding: Hardcover
Pages: 304
Size: 6.00" wide x 9.25" long x 0.75" tall
Weight: 1.430
Language: English

This second edition provides a concise and practical guide for implementing a behaviour-based safety system within any organization. It includes two new chapters on topics in behavioural safety, isolated workers, and in the role of leadership in supporting behavioural safety.

Foreword
Preface
Acknowledgments
Safety Basics
Traditional Safety Programs
Du Pont's Success
Our Findings
The Safety Triangle
Complacency
Safety as a Team Process
Common Problems with Safety Efforts
Problems with Punishment
Appropriate Use of Punishment
Components of a Proven Safety Process
The Vision
A Typical Week
Value-Based Behavioral Safety Process
A Question of Balance
Ensure a Clear Mission or Vision Statement
Types of Mission and Vision Statements
What Is a Value?
Why Clarify Values?
Use a Proven Process and Build on Basic Values
Concluding Remarks on Values
Behavioral Safety Process
What's in a Name?
Team-Based Process
Programs Versus Process
Safety Assessment
What Is a Safety Assessment?
Why Conduct a Safety Assessment?
Who Should Conduct the Assessment?
Objectives of the Assessment
Outcome of the Assessment
Safety Assessment Process
How Do You Conduct a Safety Assessment?
Step 1: Review Safety Data
Step 2: Conduct Interviews
Step 3: Observe Safety Meetings, Safety Audits, and Safety Practices in Work Areas
Step 4: Analyze Information and Develop and Improvement Plan
Step 5: Make the Final Report and Presentation
Management Overview and Initial Workshops
What Is the Management Overview?
What Are the Objectives of the Management Overview?
What Is the Design Team Workshop?
What Are the Objectives of the Design Team Workshop?
What Is the Agenda?
Final Design
What Are the Objectives of This Phase?
Design Team Process
Role of the Site Management Team
What Are the Steps in This Phase?
Step 1: Establishing Mission, Values, and Milestone Targets
Clarifying Values: A Structured Approach
Step 1: Brainstorm Actions Likely to Impact the Process
Step 2: Pinpoint Those Practices
Step 3: Sort These Practices into "Value" Categories
Step 4: Use Values in Designing Your Safety Process
Step 5: Discuss Values During Kickoff Meetings and Training
Step 6: Use Values as Criteria for Evaluation
Establish a Milestone Schedule
Step 2: Creating the Safety Observation Process
How Do You Create the Observation Process?
Analyze Past Incidents and Injuries
Develop a List of Critical Safe Practices
Draft and Revise Checklists
Develop the Observation Procedure
Feedback on Observations
Trial Run the Observation Checklist and Process
Conduct Management Review
Step 3: Designing Feedback and Involvement Procedures
Develop Guidelines for Using Graphs
Plan Reviews of Safety Process Data
Develop Guidelines for Setting Improvement Goals
Establish Guidelines to Expand Involvement in Observations
Checklist for Planning Feedback and Involvement
Step 4: Developing Recognition and Celebration Plans
Overview of Safety Awards and Incentives
Safety Recognition
Simple and Concurrent Safety Awards
Tiered Safety Awards
Support through Traditional Compensation
Safety Incentive Compensation
General Guidelines on Supporting Safety Motivation
Step 5: Planning Training and Kickoff Meetings
Observer Training
Plan Kickoff Meeting(s)
Plan Training Needed to Support the Process
Step 6: Conducting Management Review
Implementing Behavioral Safety Process
Conduct Training for Steering Committees
Establish a Process Owner
Steering Committee's Responsibilities
Management's Responsibilities
Maintaining the Behavioral Safety Process
Steering Committee Members' Responsibilities
Common Situations
Steering Committee's Responsibilities
Management's Responsibilities
Some Final Suggestions on Implementation
Special Topics: Safety Leadership
Biggest Barrier to Effective Safety Leadership
Other Barriers to Effective Safety Leadership
Leadership's Special Role
Phases of Management Support
Management's Most Important Role
Positive Questions
Formal Monitoring and Management Action Items
Role of Managers and Supervisors in Observations
Importance of Informal Leaders
Other Leadership Responsibilities
Safety Leadership Checklist
Concluding Comments on Leadership's Role
Special Topics: Serious-Incident Prevention
Element 1: Build Management Commitment and Leadership
Element 2: Involve Employees
Element 3: Understand the Risks
Element 4: Identify Critical Work for Controlling the Risks
Element 5: Establish Performance Standards
Element 6: Maintain Measurement and Feedback Systems
Element 7: Reinforce and Implement Corrective Actions
Element 8: Improve and Update the Process
Implementation of the Serious-Incident Prevention Process: Pipeline Operations Case Study
Special Topics: Self-Observation Process
What's My Job?
How Am I Doing?
What's In It for Me?
How to Implement a Self-Observation Process?
Select a Safety Representative from Each Work Group
Create an Index
Develop a Sampling Process
Post the Self-Observation Data
Provide Group and Individual Recognition
Final Suggestions on Self-Observations
Special Topics: The Steering Committee
Creating the Steering Committee
Training the Steering Committee
Steering Committee Responsibilities
Managing Process Measures
Managing Behavioral Safety Measures
Managing Safety Results or Outcome Measures
Responsibility Summary
Advanced Topics: Why It Works and Behavioral Basics
Pinpointing
ABC Analysis
Consequences
Antecedents
Individual Learning History
Behavioral Analysis Worksheet
Developing an Action Plan to Address Behavioral Causes
Advanced Topics: Improvement Projects
Problem-Solving Steps
Methods of Gathering Additional Information
Identifying Weak or Missing Contingency Elements
Guidelines for Setting Goals
Guidelines for Recognition and Celebrations
Other Support Programs
Additional Safety Process Components
Supplemental Safety Programs
Additional Safety Process Components
Common Support Programs
Coordinate Special Programs
Long-Term Case Studies
Behavioral Safety in a Refinery
Pilot Area
Plantwide Implementation
Employee Safety Process at an Ore-Processing Facility
Self-Observation Case Studies
Canadian Gas Production and Pipeline Company
Electric Utility
Logging Industry
Small-Company Case Studies
Pipeline Company
Polyolefin Plant
Food-Processing Plant
Observer Effect
Original Case Studies
Employee Safety Process at a Gas Pipeline Company
Creating a Positive Safety Process
Lessons Learned in Enhancing Safety Performance in a Paper Mill
Behavioral Approach to Industrial Hygiene
Long-Term Effects of a Safety Reward Program in Open-Pit Mining
Sample Implementation Schedules
Selected Consultants Experienced in Implementing Behavioral Safety Processes
Unstructured Approach to Identifying and Defining Values
Clarifying your Values
Identify Your Basic Values
Pinpoint Practices That Exemplify Those Values
Provide Training on the New Values
Use the Values as Basic Ground Rules for Interactions
References
Index

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