Continuity Management Preserving Corporate Knowledge and Productivity When Employees Leave

Name: Continuity Management Preserving Corporate Knowledge and Productivity When Employees Leave
Price: 6.78 USD
Availability: InStock
ISBN: 9780471219064

ISBN-10: 0471219061

ISBN-13: 9780471219064

Edition: 2002

Authors: Hamilton Beazley, Jeremiah Boenisch, David Harden

List price: $55.00

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Description:

"How can I keep knowledge from walking out the door when employees leave?" This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an effective strategy for preserving knowledge continuity between employee generations. Revolutionary in its…

Book details

List price: $55.00
Copyright year: 2002
Publisher: John Wiley & Sons, Incorporated
Publication date: 8/19/2002
Binding: Hardcover
Pages: 288
Size: 6.22" wide x 9.21" long x 0.98" tall
Weight: 1.144
Language: English



Introduction



Knowledge Continuity in the Information Age



Knowledge Loss in the Information Age



Knowledge as a Capital Asset



Knowledge Continuity: The New Management Function



The Knowledge Learning Curve



Confessions of a Continuity Manager



Getting Started



Six Steps to Continuity Management



The Knowledge Continuity Assessment



Designing the Knowledge Profile



Developing K-PAQ: The Knowledge Profile Analysis Questions



Developing K-Quest: The Knowledge Questionnaire



Creating the Knowledge Profile



Knowledge Asset Management



Operational Knowledge Transfer and Acquisition



Realignment of the Organizational Culture and Reward System



Continuity Management in Practice


References


Acknowledgments


Index


About the Authors