Silent Language of Leaders How Body Language Can Help--Or Hurt--How You Lead

Name: Silent Language of Leaders How Body Language Can Help--Or Hurt--How You Lead
Price: 3.44 USD
Availability: InStock
ISBN: 9780470876367

ISBN-10: 0470876360

ISBN-13: 9780470876367

Edition: 2011

Authors: Carol Kinsey Goman

List price: $21.00

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Description:

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there?s little understanding of how nonverbal communication… affects?positively or negatively?a leader?s success.In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in your organization with whom you don?t interact often, give them an eyebrow flash?the rapid raising of the inside corners of the eyebrow. This signal is used mostly involuntarily, for example, when you run into someone you know on the street. But it is also a powerful way to subtly show recognition and interest in someone. At the next business dinner or face-to-face meeting, find a table that allows you to sit at right angles to each other. Research shows that people are more interactive when seated at right angles that when straight across from each other. Next time you?re leading a meeting, notice if any audience members cover or block their mouths, which usually indicates skepticism. If you see this gesture, stop talking and address their disbelief: ?I know some of you have doubts about what I?ve just said,? or ?You look skeptical. Can you tell me what your concerns are??Profound changes are shaking up our lives and the kind of leaders the world seeks: sharp economic swings, increasing global competitiveness, new technologies, social and cultural shifts, and the reshaping of our organizations. As the pace of change continues to accelerate, leaders need every tool available?including nonverbal skills?to improve their credibility and stay ahead of the curve.

Book details

List price: $21.00
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 5/10/2011
Binding: Hardcover
Pages: 288
Size: 5.50" wide x 8.20" long x 0.80" tall
Weight: 1.210
Language: English

Carol Kinsey Goman, PhD, is president of Kinsey Consulting Services. Goman's clients include over 200 organizations in 24 countries, such as Consolidated Edison, Royal Bank of Canada, PepsiCo, Hewlett-Packard, and Expedia. Her work has been featured on CNN, Bloomberg TV, and NBC News.



Introduction: The Leadership-Body Language Connection



Leadership at a Glance


Your Three Brains


Wired for Body Language


The Eye of the Beholder


Personal Curb Appeal


Five Mistakes People Make Reading Your Body Language


When Your Body Doesn't Match Your Words


The Body Language of a Great Leader



Negotiation


Four Tips for Reading Body Language


Are They with You or Against You?


Dealing with the Disengaged


Are They Bluffing?


Body Language Guidelines for Negotiators



Leading Change


This Is Your Brain on Change


The Body-Mind Connection


Announcing Change


What Do People Want from You?


The Power of Empathy



Collaboration


The Universal Need for Collaboration


Wired to Connect


Six Body Language Tips for Inclusion


The Importance of How You Say What You Say


Using Space


Dress for Success


What Your Office Says About You


Familiarity Breeds Collaboration



Communicating Virtually and Face-to-Face


Technology, the Great Enabler


Six Tips for a Conference Call


Important Tips for Videoconferencing


Technology Brings a New Range of Communication Options


What's So Great About Face-to-Face?



He Leads, She Leads


The Neuroscience of Gender


Why Jane Doesn't Lead


Thirteen Gender-Based Differences in Nonverbal Communication


Leadership Styles of Men and Women


The Body Language of Male and Female Leaders


Body Language Tips for Male and Female Leaders


Men Are from Mars, Women Are from Venus



Working with Global Teams


Culture


Cross-Cultural Body Language


Lessons Learned



International Body Language


Greeting Behaviors


Business Cards


Time


Distance and Touch


Eye Contact


Seating


Emotions


Women


Closing Words of Advice



The Nonverbal Future of Leadership


All Generations Bring Change


The New Generation of Workers


Gen Y and the Future of Visual Technology


The Future of Leadership


Predictions for the Future of Body Language


Acknowledgments


Notes


About the Author


Index